Magic becomes certified tech partner for ServiceMax -- Dedicated Magic xpi for ServiceMax connector enables real-time business process integration with ERP and other enterprise applications
Magic Software Enterprises Ltd., a global provider of software platforms for enterprise mobility, cloud applications, and business integration, announced today it has become a certified technology partner in the Technology Alliance Program for ServiceMax, a GE Digital company, the leader in cloud-based field service management solutions. As a result of this partnership, Magic Software is launching a prebuilt, certified ServiceMax connector for its popular Magic xpi Integration Platform.
Magic’s new dedicated ServiceMax connector enables real-time business process integration between ServiceMax and other enterprise software, such as ERP systems, enabling ServiceMax customers to streamline field service processes, eliminate duplicate data entry, and increase productivity. For example, integration can allow a company’s ERP system to be automatically updated when technicians complete time cards or order replacement parts. With Magic’s code-free drag, drop and configure approach, users easily connect the data and business processes they want to create efficient and innovative business processes across systems.
"We're pleased to welcome Magic Software as a technology partner and to feature their listing in the ServiceMax Marketplace," said Blake Wolff, Senior Vice President Services & Alliances at ServiceMax. "Magic’s proven integration capabilities can help our customers maximize the value of their ServiceMax platform."
"We’re excited to join forces with ServiceMax, the global leader in field service management software," said Yuval Lavi, VP Technology at Magic Software Enterprises. "Magic xpi’s ServiceMax connector and unrivalled connectivity give organizations the ease and flexibility to transform their businesses with end-to-end processes that increase customer satisfaction and technician productivity. We look forward to a long and fruitful working relationship.”
Bobby Culberston, software developer at joint customer Westmor Industries, adds, “I have been using Magic to integrate ServiceMax and JD Edwards (E1) and can't imagine the success of our system without it.”
ServiceMax, a GE Digital company, leads the massive global industry of field service management software -- an estimated $25 billion market worldwide. The company continues to reimagine and create solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries as the leading provider of complete end-to-end mobile and cloud-based technology for the sector. ServiceMax goes to every length -- from joining technicians on service calls to publishing the industry's leading online publication -- to help customers discover untapped innovation, unleash new revenue streams, drive efficiency, and most importantly delight their end-customer. To learn more, please visit the company's website.
About Magic Software Enterprises
Magic Software Enterprises (NASDAQ: MGIC) empowers customers and partners around the globe with smarter technology that provides a multichannel user experience of enterprise logic and data. For more information, visit the company's website.