Ultra Mobile Unveils New Standard in Wireless Industry with First $49-a-Month Unlimited US Talk, Text, 4G Data Plan to Include 1000 Minutes of Free International Calls -- Mobile Telecom Company Targets Frequent International Callers with No-Contract Monthly Plans That Eliminate Need for Prepaid Calling Cards, Work with Any Unlocked Phone with SIM Card
NEW YORK, NY and LOS ANGELES, Calif., October 30, 2012 -- Ultra MobileTM, a wireless phone and money platform that enhances the quality of life for its customers, today launched the only unlimited US voice, text and 4G data mobile phone service at $49-a-month that includes up to 1000 minutes of free direct-dial international calls and unlimited text to 194 countries.
With Ultra Mobile's first-in-class plans, customers can use a SIM card on virtually any unlocked mobile phone to access the company's nationwide GSM network. Ultra Mobile is eliminating the need for calling cards and global texting add-ons by including international communication as standard on all of its no-contract mobile plans. Ultra Mobile plans are designed to appeal to anyone looking for inexpensive wireless service, especially the frequent international caller. In addition, the company intends to utilize its wireless platform to offer customers convenient mobile money services for paying bills, making purchases, and sending money worldwide. These mobile money services complement the Ultra Mobile's international offering and offer further conveniences to several of the company's target customers -- immigrants, students from abroad or extended visitors to the United States.
With rates of two-cents-a-minute to 75% of the international destinations Americans call most such as Canada, Mexico, China, and India, the company is poised to a significant share of the U.S. prepaid wireless market, which in the second quarter of this year exceeded 100 million users according to a recent report by analyst Chetan Sharma. Prior to launch, more than 400,000 Ultra SIM cards were purchased by agents and will be distributed to more than 10,000 retail stores nationwide. The strong demand highlights the anticipation about the service and its potential to disrupt both the prepaid mobile and international calling industries.
"It's time for a mobile carrier to offer inexpensive international calling and convenient mobile money in the palm of your hand," said David Glickman, founder and CEO of Ultra Mobile. "For years, other mobile operators have chosen to charge rates of typically a dollar-a-minute or more to consumers calling family or friends abroad. We will begin to deliver on our promise of affordability and ease of use by enabling customers to call Asia, Latin America, Europe, or Africa, using minutes already included in their $49-a-month plan at no additional cost."
With international call rates that are more transparent and typically less expensive than calling card or mobile operator rates, Ultra Mobile intends to change the way those who live in America, but hold strong bonds to their family members around the world, connect to each other every day. In many countries, SIM cards are ubiquitous at local retailers and newsstands, providing easy access to international calling from any GSM mobile phone. Today, Ultra Mobile is providing this higher standard of service to mobile phone consumers in the United States. As a nationwide mobile virtual network operator (MVNO), Ultra Mobile enables customers to bring their own device or phone that uses a SIM-card, including smart phones such as iPhones® and Androids™, to the company's HSPA+ 42 Mbps network, which is leased from a major wireless carrier and covers approximately 184 million points of presence (POPs) nationwide.
"We're excited that Ultra Mobile already is being viewed as an industry pioneer and consumer ally," added Glickman, who has been a telecom innovator, serial entrepreneur and leader of multinational telecom companies for more than 20 years. "At a recent trade show, the retailer store owners told us they are eager to sell the first low-cost plan that includes the global call time many customers have been requesting. They are also enthusiastic about our soon-to-be-launched mobile money products that we previewed at the trade show." Glickman explained that one of the company's target customer segments, the 40 million individuals living in the US who were born abroad, are in need of mobile money services that offer accessibility, ease of use, no barriers to entry, less fees, and low balance requirements.
Prior to forming the company, the Ultra Mobile management team created the award-winning IndiaLD™, the leading international long-distance provider to the non-resident Indian community. This telecom experience provided the executives with expertise in serving today's global families.
"Ultra Mobile has an opportunity to capture the frequent international caller market, especially people who have relied on calling cards for the past decade,'' said Cliff Tompkins, founder and CEO of RayzMobile, an independent major agent of mobile telecom services to thousands of retailers. "Unlike apps or calling card services that require callers to dial another number to connect internationally, or utilize the or unpredictable WiFi, Ultra Mobile is effortless. Users can easily make and receive ridiculously low-cost direct calls on their mobile phones to virtually anyone around the world just as they would make calls to across the street. Combining this wireless phone service with mobile money is a whole new approach and will undoubtedly appeal to consumers."
Getting Ultra Mobile Service
Consumers can go to Ultra.me to review plan options; find a retailer in their area that can help them to identify and purchase the right plan; or sign up for the service online. For less frequent international callers, Ultra Mobile offers a plan for $39 a month with unlimited US talk and global text and unlimited data, plus $5 of international talk credit, and a $29-a-month option with unlimited US talk and global text. Consumers can design their own Ultra Mobile plan by purchasing additional minutes for international talk or high speed 4G data available at low rates.
Ultra Mobile Service Features
Ultra Mobile has developed its offerings with the following unique features:
• Able to Bring Your Own Phone – Ultra Mobile customers don't need to purchase an expensive new cell phone, but can use the company's unlimited talk and text and data services on any unlocked phone that works on the 1900 MHZ frequency that is used by GSM operators, including AT&T and T-Mobile. For 4G high-speed data usage, a customer's phone must support HSPA+.
• True International Direct Dial at Inexpensive Prices – Consumers can call more than 70 countries, including the 10 most commonly called nations, at just two cents a minute, and experience substantially low rates for 124 other countries.
• No Hassles – Ultra Mobile does not require a contract, Internet access or a credit check for service. The price per minute is the same for every call to a country, not just a first call as common with calling cards. There is no need for the initiator and receiver of a call to download apps. There is no risk of losing calls that are connected to WiFi networks. The service allows for direct international dial from customers' phones, including numbers on their contact list, which is not the case with apps. Ultra Mobile does not require its customers to enter into multi-level marketing agreements to provide excellent prices.
• Nationwide 4G Data Plans for Social Media, Internet Access – Customers can enjoy social media and Internet usage at fast 4G speeds up to 42 MBPS and reasonable prices.
• Flexibility in Packages and Add-Ons – With a variety of plans, data and international talk add-ons, Ultra Mobile is able is customize packages for every consumer's needs.
• $29-a-month-plan Appealing to Domestic Callers – Consumers who don't frequently call internationally will find the $29-a-month plan a very attractive option for ongoing service for themselves and their families.
• Future Mobile Money Offerings – In 2013, Ultra Mobile will be introducing products that provide financial conveniences to customers who are underbanked.
ABOUT ULTRA MOBILE
Based in New York and Los Angeles, Ultra Mobile develops wireless phone and mobile money solutions to improve the quality of life for its customers. The company's mission is to provide convenient and affordable services that connect individuals with their extended families and friends living around the world As the first nationwide MVNO with inexpensive international direct-calling options, the company launched its initial offering, the only voice, text and 4G data mobile phone service enabling consumers to make direct international calls from their own cell phones on a high-quality GSM network for as little as two-cents-a-minute.
Prior to launch, Ultra Mobile sold more than 400,000 SIM cards that will be distributed to more than 10,000 stores around the country. The company will unveil its mobile money solutions in 2013. Ultra Mobile's management team are telecom innovators and advocates supporting social equity in telecommunications. Learn why everyone's talking about Ultra Mobile at Ultra.me and follow the company on social media at Facebook.com/AskUltra and Twitter.com/AskUltra.
Posted: 2013-01-23 @ 2:47pm PT
crap... voicemail fixed after 2 months of service. no short codes, sms/mms works fine, calling issues with busy signal and other callers being told the number is disconnected
Posted: 2012-11-13 @ 8:03pm PT
A company that is not ready. 13 days into going live and voice mail out for a week. Porting problems, MMS faulting and customer service says they are sorry but they are going through a system upgrade. Don't waste your money, find another service. I'm out $80 and changing providers.