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CUSTOMER RELATIONSHIP MANAGEMENT NEWS. UPDATED 11 MINUTES AGO.
You are here: Home / CRM Contributed Content / Accenture, AT&T Modernize Biz Apps
Accenture and AT&T Team To Modernize Business Apps
Accenture and AT&T Team To Modernize Business Apps
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Transforming the Way Businesses Run -- Accenture Joins AT&T to Usher in a New Era of Agile Business Functionality

DALLAS -- Feb. 13, 2018 -- AT&T* and Accenture (NYSE: ACN) are embarking on a multi-year project to improve business by transforming older business applications into faster, more flexible microservices.

Small businesses and global entities will use these software applications to order all AT&T products and services that range from fiber to security solutions.

The Accenture and AT&T teams will not only accelerate speed through the development of microservices using scaled agile and DevOps processes, but also push out application upgrades. These will improve customer experiences, reduce support costs, and get services to market faster.

"Our collaboration with Accenture allows us to quickly deliver the products and services our customers need to stay competitive in today's technology-based economy," said Pam Parisian, president, Technology Development, AT&T. "Soon, they will be able to access a whole new level of scalability and functionality as we shift legacy business functions into flexible, software-centric capabilities."

Steve Tibbetts, a managing director at Accenture said, "By decomposing legacy systems into suites of small, modular and independent services, we can co-develop new products more rapidly than ever before. Together with AT&T, we are able to deliver an enhanced experience for their customers."

This marks the second company to join the AT&T Microservices Supplier Program. Last fall, we announced our collaboration with IBM to design, develop and deploy microservices that will transform AT&T's business backend processes.

Microservices are one of the key pillars of our next-gen network platform. In 2017, we deployed more than 300 microservices -- surpassing our goal by 22%. We plan to deploy hundreds of additional microservices in 2018.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions -- underpinned by the world's largest delivery network -- Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

*About AT&T

AT&T Inc. (NYSE: T) helps millions around the globe connect with leading entertainment, business, mobile and high speed internet services. We have the nation's largest and most reliable network** and the best global coverage of any U.S. wireless provider. We're one of the world's largest providers of pay TV. We have TV customers in the U.S. and 11 Latin American countries. Nearly 3.5 million companies, from small to large businesses around the globe, turn to AT&T for our highly secure smart solutions.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

Image credit: iStock/Artist's concept.

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