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February 05, 2012	Panasonic Toughbook® mobile computers

Microsoft Slams Google Data Policy What Makes a Tweet Interesting? Might Facebook IPO Spring a Leak? It's the 'Second-Screen' Super Bowl Mobile, Social, Cloud CRM for Small Biz Apple Names Exec To Head Retail Ops Microsoft slammed Google with full-page newspaper ads, saying recent changes that allow Google to merge the data it collects on user activity are meant to enable advertisers to better target customers. While businesses turn more to Twitter for marketing, researchers have found that users disliked or were disinterested in two-thirds of tweets. They offer insight into which tweets garner interest. Facebook finally filed for its IPO. Now the social-media giant can look ahead to new revenue from "social advertising," or on the other hand its valuation might peak and then deflate. Call it the "second-screen" Super Bowl. Companies from Coke to Chevy are trying to reach fans on all the "second screens" they have, including smartphones and tablets, in an attempt to stand out. A mobile customer service desk for small- to medium-size businesses. That's the idea behind Desk.com, a new cloud-based customer service product offered by Salesforce.com. In its quest to spread its stores around the world, Apple is reaching over the Atlantic to snatch the customer service-focused CEO of a British electronics chain to head its retail operations.   FULL STORY   FULL STORY   FULL STORY   FULL STORY   FULL STORY   FULL STORY   Microsoft Slams Google Data Policy   What Makes a Tweet Interesting? Might Facebook IPO Spring a Leak? Analyst cautions on high prices.   FULL STORY It's the 'Second-Screen' Super Bowl Advertisers seek out fans' gadgets.   FULL STORY Mobile, Social, Cloud CRM for Small Biz Salesforce launches Desk.com.   FULL STORY Apple Names Exec To Head Retail Ops Dixon exec has customer service focus.   FULL STORY CRM Systems More Oracle Closes RightNow Acquisition SAP Sets Database Sights on Oracle Business Intelligence Is a Priority Customer Service More Mobile, Social, Cloud CRM for Small Biz Apple Names Exec To Head Retail Ops Five Stars Gets You a Leather Case Sales & Marketing More What Makes a Tweet Interesting? It's the 'Second-Screen' Super Bowl Super Bowl Ads Promoted with Ads Contact Centers More Call Center Adopts Sept. 11 Changes Dealing with Too Much Office Chatter Computer Work Without Distractions Customer Data More Microsoft Slams Google Data Policy Might Facebook IPO Spring a Leak? Google Responds to Privacy Concerns CRM Press Releases More HELIOS WebShare UB2 Updated Opengear Launches Next-Gen RMM OpenText Widens Cloud Support

Super Bowl Ads Promoted with Ads Google Responds to Privacy Concerns Privacy Woes Cloud Facebook IPO Oracle Closes RightNow Acquisition SAP Sets Database Sights on Oracle Five Stars Gets You a Leather Case Google Ad Blitz Tackles Online Privacy Despite its own online privacy lapses. Average Rating: Customer Service Not Tied to Phone Social media new outlet for complaints. Average Rating: Many Unprepared for Data Deluge From multiple communication channels. Average Rating: Also Visit: iPad Info Center Mobile Device Now Billions of Bytes Apple Info Center TopTechWire.com

Product Information and Resources for Technology You Can Use To Boost Your Business CRM Systems   2 million CRM success stories and counting...   Experience CRM—and Business—Success today with Salesforce.com.   Microsoft Dynamics CRM Online works within Outlook. View the Demo   Salesforce.com costs up to 65% more than Microsoft Dynamics CRM. Calculate> Cloud & Virtualization   Cisco Unified Fabric: Flexible, Innovative, Proven Customer Data   Microsoft Dynamics CRM Online works within Outlook. View the Demo Customer Service   2 million CRM success stories and counting... Data Storage   Go beyond convergence and unify your data center Enterprise Hardware   Cisco Unified Fabric: Flexible, Innovative, Proven Enterprise I.T.   ISACA’s certifications rank as most sought after IT designations. Enterprise Software   Salesforce.com costs up to 65% more than Microsoft Dynamics CRM. Calculate>   Don’t backup. Solve forward with CommVault® Simpana® software Laptops & Tablets   Panasonic Toughbook® mobile computers. Rugged. Reliable. Powerful. Software   Don’t backup. Solve forward with CommVault® Simpana® software.

Enterprise Hardware Spotlight

Brocade Execs Offer Look Under OpenScript Engine's Hood Can customers predict the future? Brocade is suggesting that as it launches its latest innovations in its Brocade ServerIron ADX Series of cloud-optimized application delivery switches.   Brocade Opens Up Cloud-Optimized App Delivery Switches OpenScript is being launched by Brocade for its ServerIron ADX cloud-optimized app delivery switches, offering an open platform for predicting network impacts before scripts go into production.   Cisco Pushes 100-Gigabit Ethernet Capability into Switch Portfolio Cisco has updated its switch lineup with 100- and 40-gigabit Ethernet capabilities, a key element of its strategy to help customers meet the demands of cloud computing and the "resulting data deluge."

Mobile Enterprise Spotlight

Mobile Phone Growth Slides In Fourth Quarter Mobile phone shipments on a global basis reached 427.4 million units in the fourth quarter of 2011 -- a tepid 6.1 percent rise from the year-earlier period, IDC says, blaming it on a weak economy.   Smartphones Overtake Computers and Tablets Move over, computers and tablets. For the first time, annual worldwide shipments of smartphones are larger than PCs and tablets. Smartphone shipments rose 63 percent last year, to 487.7 million units.   Review: Super Bowl Online Decent, Won't Replace TV The TV won't be the only place to watch video of the New York Giants and the New England Patriots this Sunday. For the first time, fans will be able to watch the Super Bowl live on a computer or phone.

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