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May 12, 2008

CRM Systems More Vovici's New Enterprise Feedback Tools OneWorld Eases Global Growth Google and Salesforce: A Tighter Bond Zoho Challenges Salesforce.com Customer Service More EU Travel Sites Cheating Consumers Apple's Technical Support Shines How IT Clients Can Avoid Mistakes Apple Seeks IM Patent for iPhone Sales & Marketing More Special Report - General Sales Training Doesn't Work Special Report - How To Uncover Customers' Needs Special Report - Develop Your Sales Team for Success Are Cell Phones a Threat to Google? Business Intelligence More Apple Lags in Green Computing SMBs Bullish Despite Weak Economy Mobile Advertising Awaits a Medium Your Employees Are Dying To Be Heard Contact Centers More Hosted VoIP Call Centers for SMBs Outsource Company Recruits via Bus Contact Centers Calls: Keep 'em Short Egypt: A Rising Outsourcing Star Customer Data More Facebook's Deal To Beat the Bad Guys How Nokia Users Drive Innovation Mobile Banking: Finding Its Niche Court Says IP Addresses Private CRM Company News More EDS Wants You to Fly Friendlier Skies Microsoft Announces 'E- Government' Oracle Launches Sales Pitch System SugarCRM for iPhone, BlackBerry

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Network Security Spotlight

Yahoo Teams with McAfee for Safer, More Secure Searching Web searching can expose users to a whole range of malicious sites, so Yahoo is now teaming up with security vendor McAfee to make the Yahoo search experience more secure for users.   Missouri Governor Accused of Ordering E-Mail Purge Gov. Matt Blunt or his top deputies ordered Missouri's backup e-mail tapes to be destroyed to avoid complying with an open-records request from The Associated Press, a lawsuit alleges.   Yahoo Searches Will Use McAfee for Security Alerts Yahoo and McAfee have joined to make the Yahoo Search experience safer. Launched in beta, the new SearchScan feature, powered by McAfee SiteAdvisor technology, offers always-on alerts.

Enterprise Hardware Spotlight

Dell Launches New Optimized Virtualization Servers Dell has launched two dedicated virtualization servers, the PowerEdge R805 and R905 with a choice of VMware ESXi 3.5 or Citrix XenServer Dell Express Edition integrated hypervisors.   Alliances To Tap Benefits of Multicore Computer Chips In the computer world's version of The Amazing Race, three rival teams of researchers are working on new types of software needed to better use computer chips that can process many tasks at once.   Cray Will Add Intel Processors To Supercomputers Cray and Intel announced Monday a multiyear agreement to develop new high-performance supercomputers with future Xeon and other Intel processor technologies. Cray will still use AMD chips.

Mobile Enterprise Spotlight

In Wi-Fi Arena, a Middle Ground Emerges on Free and Paid The battle between free and paid wireless Internet access is starting to look like a draw. Or more accurately, a third variation is winning: a combination of the two, as a compromise emerges.   Apple Inks Latin American Partnership Deal for iPhone In another step in the worldwide march of Apple's iPhone, the top mobile phone operator in Latin America has inked a deal to bring the gadget to more than a dozen countries later this year.   Joint Sprint, Clearwire Network Could Boost Consumer Power Sprint has finally rounded up the financial backing it needs to build a faster wireless network. But for consumers and the electronics industry, speed may be the network's least important feature.

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