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CUSTOMER RELATIONSHIP MANAGEMENT NEWS. UPDATED ABOUT A MINUTE AGO.
You are here: Home / February 06, 2016
CRM Systems More
Salesforce Updates Lightning CRM Salesforce Updates Lightning CRM
CRM: A Driving Force for Biz Success
Salesforce Eases 'Customer Journeys'
Salesforce Grabs CPQ Firm for $360M
Customer Service More
Salesforce Updates Lightning CRM Salesforce Updates Lightning CRM
Click & Collect: Can Retailers Win?
Sprint Cuts Customer Service Jobs
Voice Analytics for Customer Service
Contact Centers More
CRM: A Driving Force for Biz Success CRM: A Driving Force for Biz Success
Voice Analytics for Customer Service
Tackling Noise in the Contact Center
Social Media Background Checks
Sales & Marketing More
Toyota Scraps Youth-Oriented Scion Toyota Scraps Youth-Oriented Scion
Super Bowl Ads Might Be a Snooze
Yahoo Unveils New Turnaround Plan
'Death Wish' Wins a Super Bowl Ad
Customer Data More
EBay Not Fixing 'Severe' Security Bug EBay Not Fixing 'Severe' Security Bug
EU, U.S. Agree on Data-Sharing Pact
'Going Dark' Warnings Overblown
FTC Finally Aids Identity Theft Victims
Customer Engagement More
Yahoo Unveils New Turnaround Plan Yahoo Unveils New Turnaround Plan
Facebook's Trying To Read Your Mind
Yahoo Makes Over App, Home Page
Click & Collect: Can Retailers Win?
Analytics More
Cisco Buys Jasper IoT Firm for $1.4B Cisco Buys Jasper IoT Firm for $1.4B
Kenny To Head Watson Unit at IBM
Apple Buys Education Analytics Firm
Voice Analytics for Customer Service
Unified Communications More
Cisco Buys Jasper IoT Firm for $1.4B Cisco Buys Jasper IoT Firm for $1.4B
Comcast Intros Gigabit Cable Service
Sprint Cuts Customer Service Jobs
Skype IP Addresses Hidden by Default
CRM Press Releases More
VeloCloud at Vital Industry Events VeloCloud at Vital Industry Events
Enghouse: Value Leadership Award
DB Networks Honored for Excellence
OpenMethods Secures $5M Funding