Newsletters
Customer Relationship Management News NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home CRM Systems Customer Service Business Intelligence Contact Centers More Topics...
Network Security
24/7/365 Network Uptime!
Average Rating:
Rate this article:  
4 Ways To Keep Your E-Commerce Site Safer in 2014
4 Ways To Keep Your E-Commerce Site Safer in 2014

By Jennifer LeClaire
January 3, 2014 12:42PM

Bookmark and Share
With the stakes so high, Internet retailers need to adopt a 360-degree approach to security during the holiday season, and year-round, ideally. Online retailers should implement security best practices by partnering with security providers for holistic support, said Sean Leach, VP, Strategy and Technology, VeriSign.
 



So you made it through the holiday shopping season without a scuffle. You watched Target get hit with one of the largest-ever data breaches and you’ve seen the predictions for the rising security threats in 2014 -- and they are kind of scary.

The big question is, how will you make your site more secure for the new year?

There’s lots at stake. According to the National Retail Federation, every single hour of downtime due to a Web site outage or a malicious attack can have significant impact on your reputation and revenue. VeriSign figures even a few minutes of downtime can lead to financial losses in the tens of thousands of dollars, not to mention customer frustration.

“With the stakes so high, Internet retailers need to adopt a 360-degree approach to security during the holiday season, and year-round ideally,” said Sean Leach, vice president of Strategy and Technology for the VeriSign Network Intelligence & Availability Group. He offered four tips on keeping your site secure.

Prepare for the Worst, Plan for the Best

To ensure Web site availability and security, Leach said online retailers need to prepare for the worst through escalation and incident response planning by outlining standard operating procedures for downtime, including establishing and training incident-response teams

“They should also monitor their site diligently to determine service health and identify anomalies quickly and accurately, as well as provide failover to back-up IP addresses to ensure the site is always available,” Leach said.

Improve Your Infrastructure

Leach recommends optimizing the scalability and performance of your Internet infrastructure with demonstrated management of the increased traffic load coming your way during the holiday shopping season.

“Whether you manage your site internally or through a vendor, a track record of maintaining satisfactory service levels during the rest of the year may not be a reliable indicator that service levels can be maintained during the peak holiday traffic season,” he said. “If scalability and performance of your infrastructure are not optimized, it could damage your sales revenue and reputation at the worst possible time.”

Don’t Forget About DDoS

With the increase in size and complexity of distributed denial of service (DDoS) attacks, Leach said companies should consider leveraging upstream service providers to protect both Web servers and DNS.

“If either goes down, a company could be out of business,” he said. “A cloud-based approach to both DNS management and DDoS protection provides a cost-effective alternative to maintaining uptime.”

Implement Security Best Practices

Finally, implement security best practices by partnering with a security provider for holistic support. Leach pointed out that not all e-commerce sites can develop an internal cyber intelligence capability.

“Security service providers can help to quickly identify and understand the various security incidents and their implications, determine effective mitigation and remediation tactics, and develop a clear plan to enhance security,” he said. “Delivered via the cloud, such services combine fully reliable DNS resolution and DDoS attack protection to support critical Web-based systems and reduce the risk of downtime.”
 

Tell Us What You Think
Comment:

Name:

Anonymous:

Posted: 2014-01-03 @ 1:38pm PT
Target data hacking was not even happened online but in physical store, what's the relevancy here?



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 Network Security
1.   Tor Working To Fix Security Exploit
2.   Wall Street Journal Hacked Again
3.   Dropbox for Business Boosts Security
4.   Hackers Breached StubHub Accounts
5.   Banks Hit by Android-Skirting Malware


advertisement
Android SMS Worm on the Loose
Malware lets bad actors cash in.
Average Rating:
Tor Working To Fix Security Exploit
Bug reportedly reveals ID of users
Average Rating:
New Technology Defeats Privacy Efforts
Study identifies 3 browser techniques.
Average Rating:


advertisement
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 
Dropbox for Business Beefs Up Security
Dropbox is upping its game for business users. The cloud-based storage and sharing company has rolled out new security, search and other features to boost its appeal for businesses.
 

Enterprise Hardware Spotlight
Microsoft Makes Design Central to Its Future
Over the last four years, Microsoft has doubled the number of designers it employs, putting a priority on fashioning devices that work around people's lives -- and that are attractive and cool.
 
Contrary to Report, Lenovo's Staying in Small Windows Tablets
Device maker Lenovo has clarified a report that indicated it is getting out of the small Windows tablet business -- as in the ThinkPad 8 and the 8-inch Miix 2. But the firm said it is not exiting that market.
 
Seagate Unveils Networked Drives for Small Businesses
Seagate is out with five new networked attached storage products aimed at small businesses. The drives are for companies with up to 50 workers, and range in capacity from two to 20 terabytes.
 

Navigation
CRM Daily
Home/Top News | CRM Systems | Customer Service | Business Intelligence | Contact Centers | Sales & Marketing | Customer Data | CRM Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.