Newsletters
Customer Relationship Management News NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home CRM Systems Customer Service Contact Centers Business Intelligence More Topics...
APC Free White Paper
Optimize your network investment &
Enter to win a Samsung Galaxy Note

www.apc.com
CRM Systems
24/7/365 Network Uptime!
Average Rating:
Rate this article:  
Gartner: Worldwide IT Spending To Rise 3.2% this Year
Gartner: Worldwide IT Spending To Rise 3.2% this Year

By Barry Levine
April 2, 2014 10:14AM

Bookmark and Share
"Businesses are shaking off their malaise and returning to spending on IT to support the growth of their business," said Richard Gordon, Gartner managing vice president. He added that increased IT spending on devices will show a "greater substitution toward lower-cost and more basic devices than we have seen in prior years."
 



Information technology spending will increase 3.2 percent worldwide this year to about $3.8 trillion, according to Gartner's new Worldwide IT Spending Forecast. The increase, part of a gradually improving economy, is being attributed to growth in enterprise software and device sales.

By contrast, IT spending last year increased only 0.4 percent over 2012. Enterprise software's increase in 2014 will be about 6.9 percent, itself driven by higher spending for databases, data management and social software. Devices such as PCs, ultramobiles, mobile phones and tablets will see a 4.4 percent increase in 2014 over last year.

The forecast points to growth in enterprise software for customer relationship management systems, database management systems, data integration tools and data quality tools. Gartner predicts that spending on database management systems will become the largest enterprise software market this year, exceeding the spending on operating systems.

Shaking Off Malaise

Richard Gordon, Gartner managing vice president, said in a statement that "businesses are shaking off their malaise and returning to spending on IT to support the growth of their business." He added that increased spending on devices will show a "greater substitution toward lower cost and more basic devices than we have seen in prior years."

In phones, for instance, Gartner is forecasting a preference in mature markets such as the U.S. and the UK for midtier premium phones, and in emerging countries for low-end Android basic phones. In PCs, customers are not replacing their computers as frequently as they have in the past, and the tendency on replacement is to move to a more mobile version, such as a laptop replacing a PC or an Ultrabook replacing a laptop.

Data center systems are expected to see a 2.3 percent increase over 2013, to $143 billion, with cloud and mobility needs being the biggest drivers. In particular, the research firm points to spending on data center Ethernet switches because of the adoption of virtualization and clouds, and on wireless LAN equipment because of a growth in mobile.

Upgrade Cycle

IT services will rise 4.6 percent to nearly a trillion dollars this year, with a shift from spending for project planning to project implementation. Telecom services spending is projected at a growth rate of 1.3 percent to $1.655 trillion. Trends affecting telecom include the continuing decline of fixed voice services and the increased use of voice-over-IP for private branch exchange connections to the Net.

Roger Kay, an analyst with Endpoint Technologies Associates, pointed out that "there's been a delay in the upgrade cycle" over the last few years. But, he noted, since the gap was fairly long since much IT hardware and software was replaced, it should be expected that the spending patterns will now be different.

Just as an example, he told us, "the cloud trend has people not buying certain kinds of hardware and software for their infrastructure."

Gartner said its forecast is based on an analysis of sales by thousands of vendors across the entire range of IT products and services.
 

Tell Us What You Think
Comment:

Name:



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 CRM Systems
1.   Salesforce App Personalizes the Sale
2.   Microsoft Takes CRM to Gov't Cloud
3.   Salesforce1 Adds Mobile Features
4.   Salesforce Partners with Philips
5.   Salesforce1 for Retail for Digital Age


advertisement
Salesforce App Personalizes the Sale
New CRM and sales automation tools.
Average Rating:
Microsoft Takes CRM to Gov't Cloud
With Dynamics CRM in early 2015.
Average Rating:
Salesforce1 Adds Mobile Features
To access, analyze, act on biz data.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Tor Internet Privacy Service Warns Users It Was Breached
You may never have heard of the Tor Project, but the Internet privacy service is making headlines. Tor’s devs say users might be victims of an attack launched against the project earlier this year.
 
Canadian Government Charges China With Cyberattack
The government of Canada is not happy with China. Canadian officials have accused "a highly sophisticated Chinese state-sponsored actor" of launching a cyberattack on its National Research Council.
 
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 

Enterprise Hardware Spotlight
AMD's ARM-Based Opteron Out in $3K Dev Kit
It's dubbed "Seattle" and it's AMD's first 64-bit ARM-based Opteron processor. The low-power chip is being released as part of AMD’s Opteron A1100-series developer kit, and aimed at high-end data center needs.
 
Apple Updates MacBook Pros, Cuts Prices Up to $100
The popular MacBook Pro laptop line just got an update and a price cut of as much as $100. The MacBook Pro with Retina display now includes faster processors and double the memory.
 
Dell, BlackBerry Not Sweating Apple-IBM Alliance
IBM's recent move to partner with Apple to sell iPhones and iPads loaded with corporate applications has excited investors in both companies, but two rivals say they are unperturbed for now.
 

Mobile Technology Spotlight
Virgin Mobile Offers Custom Smartphone Plans
As the wireless carrier wars continue heating up, Virgin Mobile just threw the customization coal onto the fire. The firm has debuted a no-annual-contract plan with rates based on individual use.
 
Collaboration Provider Asana Revamps Mobile App
Asana, a collaboration software provider started by a Facebook founder, is now out with a rebuilt native iOS mobile app. It replaces one that even the company admits was not up to par.
 
Facebook: You Will Use Messenger, and You Will Like It
Starting this week, Facebook users with Android and iOS phones will be forced to use the separate Messenger app to send Facebook messages. Pending messages will still be visible in the main app.
 

Navigation
CRM Daily
Home/Top News | CRM Systems | Customer Service | Contact Centers | Business Intelligence | Sales & Marketing | Customer Data | CRM Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.