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CUSTOMER RELATIONSHIP MANAGEMENT NEWS. UPDATED 3 MINUTES AGO.
You are here: Home / Analytics / Lawson Offers Healthcare Analytics
Lawson Introduces New Healthcare Analytics Tool
Lawson Introduces New Healthcare Analytics Tool
By Barry Levine / CRM Daily Like this on Facebook Tweet this Link thison Linkedin Link this on Google Plus
PUBLISHED:
APRIL
05
2011
Healthcare providers have a new business-intelligence tool. On Tuesday, Lawson Software announced its Lawson Analytics for Healthcare, which the company said is a "simple way" to connect staffing, clinical and financial information for decision-making.

The St. Paul, Minn.-based company said the new solution will help deliver "the benefits of a major business-intelligence project at a fraction of the cost and time." The product was released at the Lawson Conference and User Exchange, which opened Tuesday in Boston.

Information When Needed

As with other business-intelligence tools, Lawson Analytics for Healthcare is intended to provide information when it's needed. The software extracts data from Lawson software as well as from other non-Lawson packages, including supply chain, staffing and financial information. The company said this allows an organization to stop searching for data and start using it.

The most relevant information and action items are presented in a way that Lawson described as highly intuitive. Bob Ainsbury, vice president of industry strategy for Lawson, told news media that his company "worked closely with our healthcare customers to better understand the data that is most important to them and to understand precisely how they use the information."

He added that the tool enables customers to "improve their business performance and operating margin" by improving processes and establishing cost-reduction initiatives.

In its announcement, Lawson cited Catholic Health East (CHE), a Catholic health system which operates from Maine to Florida and employs about 54,000 people.

Florence Doyle, vice president of supply chain at CHE, said her organization previously had limited access to metrics that could assess vendors' performance, including on-time delivery, complete and accurate orders, and accurate shipping. With the Lawson tool, she said, the organization can now monitor order metrics, track data trends, and compare the performance of vendors across facilities and regions.

Doyle said the result is that vendors will be able to improve their performance and the organization can reduce costs.

Lawson Marketplace

Lawson also pointed to improved decision-making involving hiring, scheduling, payroll and staff development as a result of the new tool.

In other announcements this week, Lawson has introduced Lawson Marketplace, an online store offering add-on tools for the company's enterprise resource-planning applications. About 180 products are offered at launch, including preconfigured work flows, spreadsheet templates, and reports.

The company has also announced a new Mashup Designer through its Smart Office interface. The Mashup Designer can utilize multiple sources of data to create applications without requiring software development.

Lawson is a provider of business application software, maintenance and consulting, with specialties in healthcare, services, public sector, equipment service management and rental, manufacturing and distribution, and consumer products. The company has recently been the target of an acquisition bid from rival Infor and Golden Gate Capital.

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