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CUSTOMER RELATIONSHIP MANAGEMENT NEWS. UPDATED ABOUT A MINUTE AGO.
You are here: Home / Communications / New Features from Skype for Android
Updated Skype for Android Offers New Productivity Features
Updated Skype for Android Offers New Productivity Features
By Dan Heilman / CRM Daily Like this on Facebook Tweet this Link thison Linkedin Link this on Google Plus
PUBLISHED:
JANUARY
21
2016
People who use Microsoft's Skype on mobile devices running the Android operating system will most likely welcome a handful of new productivity features from the video chat and voice calling service. Among the new wrinkles are the ability to schedule calls and more flexibility with Microsoft Office files.

Adding Skype calls to their calendars should now be a more streamlined process for Android users, according to the company. Previously, users could schedule Skype calls from Outlook, but now they can do so directly from Skype.

Here's how: A user first selects the person to call, then taps the menu on the upper right of the screen to select "schedule a call." After that, the user creates an event and sends the Outlook invite, all of which can be done without leaving Skype for Android. Outlook for Android must be on the user’s device to make that shortcut work, however.

Easy Access to Files

Also, if a user receives a Word, Excel or PowerPoint document from someone else via Skype one-and-one and group chats, handling those documents is now simpler, the company said. The user just taps the file to open it on an Android device.

If the user has the appropriate Office app installed on the device, the file will open instantly when the file icon is tapped. If the user doesn’t have the Office app, Skype will respond to the tap with instructions about how to get the app and install it.

The features are part of the latest version of Skype for Android. Users can get the update from the Google Play Store. Skype also invited users to share feedback in-app by tapping on the menu icon ‘…’ then ‘Settings,’ then ‘Feedback’ under the ‘Support’ section. Skype hasn’t said if or when these features will come to iOS or Windows 10 Mobile.

UC Commander

Last week, Microsoft said that it had bought the technology assets underlying the UC Commander product suite from Event Zero, a provider of management software for Skype for Business Online. Microsoft said the acquisition will let it expand and improve the built-in management tools for Skype for Business. Event Zero will continue to service its customers and partners.

"We plan to extend the platform to complement partner solutions and integrate their monitoring, reporting and analytics capabilities with Skype for Business Online management tools," said Zig Serafin, corporate vice president of Engineering for Skype for Business, in a statement.

Image Credit: Skype.

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