Newsletters
Customer Relationship Management News NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home CRM Systems Customer Service Contact Centers Business Intelligence More Topics...
APC Free White Paper
Optimize your network investment &
Enter to win a Samsung Galaxy Note

www.apc.com
Customer Service
Tame your scariest paperwork. Find Out How
Average Rating:
Rate this article:  
AmEx Credit Card Breach: How To Protect Yourself
AmEx Credit Card Breach: How To Protect Yourself

By Robert Faturechi
June 6, 2014 7:08AM

Bookmark and Share
American Express is notifying 58,522 California residents that data including their names and account numbers may have been breached. The company was informed by law enforcement that several large files containing the personal information was posted online by apparent members of Anonymous, the online "hacktivist" network.
 



In what's becoming an unfortunate ritual for U.S. consumers, news of another data breach, this time at American Express, is prompting calls for cardholders to protect themselves.

Earlier this week, American Express announced that it was notifying 58,522 California residents that data including their names and account numbers may have been breached. More than 18,000 more California residents, the notice said, may have had other information breached, but not their names.

According to the notice, the company was informed by law enforcement that several large files containing the personal information was posted online by apparent members of Anonymous, the online "hacktivist" network.

The company believes the subgroup Anonymous Ukraine was specifically to blame.

Scott Mitic, a vice president at Equifax, one of the three American credit bureaus, called the incident "yet another in the nearly constant stream of data breaches that affect U.S. consumers today. It's part of our day-to-day to lives."

On the spectrum of breaches, he said, credit card info isn't as damaging as personal information such as social security numbers and birthdays, which can be used indefinitely for identity theft.

In this case, he encouraged cardholders to check their recent transactions, place fraud alerts on their accounts and check their credit reports.

It's unclear when the data was breached, but AmEx first discovered it back on March 25, according to the company.

"We are strongly committed to the security of our card members' information and strive to let you know about security concerns as soon as possible," the company said in a statement. "At this time, we believe the recovered data may include your American Express Card account number, the card expiration date, the date your card became effective and the four digit code printed on the front of your card."

The company said it had placed additional fraud monitoring on affected cards, and assured customers that they are not liable for any fraudulent charges.
 


© 2014 Los Angeles Times (CA) under contract with NewsEdge. All rights reserved.
 

Tell Us What You Think
Comment:

Name:



APC has an established a reputation for solid products that virtually pay for themselves upon installation. Who has time to spend worrying about system downtime? APC makes it easy for you to focus on business growth instead of business downtime with reliable data center systems and IT solutions. Learn more here.


 Customer Service
1.   Watson's First Consumer-Facing Gig
2.   Social Media Haters Speak Up
3.   Comcast Customer Service Fiasco
4.   'May I Help You?' Asks Jibo the Robot
5.   Why You Need To Hire a CCO


advertisement
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Canadian Government Charges China With Cyberattack
The government of Canada is not happy with China. Canadian officials have accused "a highly sophisticated Chinese state-sponsored actor" of launching a cyberattack on its National Research Council.
 
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 

Enterprise Hardware Spotlight
Apple Updates MacBook Pros, Cuts Prices Up to $100
The popular MacBook Pro laptop line just got an update and a price cut of as much as $100. The MacBook Pro with Retina display now includes faster processors and double the memory.
 
Watson Gets His First Customer Service Gig
Since appearing on Jeopardy, IBM's Watson supercomputer has been making a living using his super-intelligent knowledge base for business verticals. Now, Watson's been hired for his first customer service job.
 
Tablet Giants Apple and Samsung Feel the Heat
When a company saturates its home market with a once-hot product, expect it to pump up efforts elsewhere. Apple, for its part, is now pushing iPads to big corporations and the enterprise market.
 

Mobile Technology Spotlight
Android 'Fake ID' Puts Millions of Users at Risk
Having this fake ID is nothing to brag about, even if you are a minor. The “Fake ID” Android flaw drops malware into smartphone apps. It can steal credit card data and even take over your device.
 
FTC Wants Fix for 'Perfect Scam' of Mobile Cramming
The U.S. Federal Trade Commission has issued new guidelines to curb “mobile cramming,” a troublesome practice that adds unauthorized third-party charges to mobile phone bills.
 
Facebook: You Will Use Messenger, and You Will Like It
Starting this week, Facebook users with Android and iOS phones will be forced to use the separate Messenger app to send Facebook messages. Pending messages will still be visible in the main app.
 

Navigation
CRM Daily
Home/Top News | CRM Systems | Customer Service | Contact Centers | Business Intelligence | Sales & Marketing | Customer Data | CRM Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.