Newsletters
Customer Relationship Management News NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home CRM Systems Customer Service Contact Centers Business Intelligence More Topics...
Sales & Marketing
Next Generation Data Center Is Here!
Average Rating:
Rate this article:  
That Was Easy: Staples and Amazon in Locker Pickup Deal
That Was Easy: Staples and Amazon in Locker Pickup Deal

By Adam Dickter
November 6, 2012 4:27PM

Bookmark and Share
Amazon is also taking a major step to draw more consumers by offering, for the first time, a monthly fee for its Amazon Prime service -- a rival to Netflix for streaming video, but with the perk of free two-day shipping on products and access to books in the company's lending library. Monthly access will be $7.99 per month, as opposed to $79 per year.
 



More customers of Amazon.com will soon be able to get their stuff without worrying about boxes sitting at their front door, or frustrating notices that the mailman has come and gone and taken that new DVD, book or gadget back to the Post Office.

The world's biggest online retailer appears to be on the verge of a deal that will allow customers to have their parcel shipped to the local Staples store, where it will be placed in a locker for convenient pickup within a three-day window. Reuters said a spokeswoman confirmed news of the deal Monday.

Just Enter Your Code

Amazon also has agreements with convenience-store chain 7-Eleven and smaller stores in limited locations, paying a fee to the hosts, who also benefit from incidental purchases during the pickup. But the agreement with Staples, which has 1,575 office-supply stores in the United States and prides itself on convenient transactions with its "That was easy" motto, may be the best bet for providing easy access to customers across the country.

Amazon now allows shoppers to check if there is a locker in the area and add it when selecting shipping. They then receive a text or e-mail with an access code -- no keys required. The locker can then be added to the customer's address book as any other mailing address for future use.

Don't procrastinate, though. After three days the package goes back to Amazon to clear up locker space, and you'll get a refund.

Amazon is also taking a major step to draw more consumers into its ecosystem by offering, for the first time, a monthly fee for its Amazon Prime service -- a rival to Netflix and Blockbuster for streaming video, but with the perk of free two-day shipping on products and access to books in the company's Kindle lending library.

Monthly access will be $7.99 per month, as opposed to the flat fee of $79 per year. The change could make the Kindle Fire more attractive, and could also lure customers to shop on Amazon in the almost-here holiday season to take advantage of the free shipping.

Retail Super Bowl

"The end of the year holiday season is like the Super Bowl for retailers," said technology consultant and commentator Jeff Kagan.

"Amazon.com has always done very well this time of year. This year is more complicated as Amazon.com tries to expand into other areas. So partnering with Staples for lockers is a very interesting co-branding idea, something we have never seen before like this with Amazon.com."

The Prime membership change, he added, could help Amazon take on both online and bricks-and-mortar rivals.

"Companies like Amazon.com and Google grow and transform themselves before we actually realize what they are doing," Kagan told us. "It's a little unsettling, but it sure is successful for them. I think Amazon.com will continue to explore and experiment and succeed and fail, but continue to grow."
 

Tell Us What You Think
Comment:

Name:





 Sales & Marketing
1.   Salesforce App Personalizes the Sale
2.   Target App Makes Shopping a Snap
3.   Visa Intros Online Payment Service
4.   Facebook Testing Buy Button
5.   'May I Help You?' Asks Jibo the Robot


advertisement
Salesforce App Personalizes the Sale
New CRM and sales automation tools.
Average Rating:
Opera Software To Buy AdColony
As mobile video ad market balloons.
Average Rating:
Small Biz Learns Recession Lessons
Rebuilding smarter, more tech-savvy.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 
Dropbox for Business Beefs Up Security
Dropbox is upping its game for business users. The cloud-based storage and sharing company has rolled out new security, search and other features to boost its appeal for businesses.
 

Enterprise Hardware Spotlight
Watson Gets His First Customer Service Gig
Since appearing on Jeopardy, IBM's Watson supercomputer has been making a living using his super-intelligent knowledge base for business verticals. Now, Watson's been hired for his first customer service job.
 
Tablet Giants Apple and Samsung Feel the Heat
When a company saturates its home market with a once-hot product, expect it to pump up efforts elsewhere. Apple, for its part, is now pushing iPads to big corporations and the enterprise market.
 
Microsoft Makes Design Central to Its Future
Over the last four years, Microsoft has doubled the number of designers it employs, putting a priority on fashioning devices that work around people's lives -- and that are attractive and cool.
 

Mobile Technology Spotlight
T-Mobile Calls 'BS' on AT&T's New Promotion
While Verizon Wireless is moving to throttle bandwidth hogs, a scrappy T-Mobile is taking on the giants with a limited-time promotion it hopes will drive up the churn rates of its wireless rivals.
 
Microsoft Update to Windows Phone 8.1 Already Coming
An update to Windows Phone 8.1 is on the way just weeks after the release of the product itself. Microsoft has begun detailing some of the update features to phone manufacturers.
 
Stanford Researchers Report Battery Breakthrough
Stanford researchers have found a way to use lithium in a battery's anode, a breakthrough that could triple capacity and has been described as the "holy grail of battery science."
 

Navigation
CRM Daily
Home/Top News | CRM Systems | Customer Service | Contact Centers | Business Intelligence | Sales & Marketing | Customer Data | CRM Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.