Newsletters
Customer Relationship Management News NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home CRM Systems Customer Service Contact Centers Business Intelligence More Topics...
Customer Service
24/7/365 Network Uptime!
Average Rating:
Rate this article:  
Microsoft and SAP Team Up in the Azure Cloud
Microsoft and SAP Team Up in the Azure Cloud

By Barry Levine
May 19, 2014 10:19AM

Bookmark and Share
She added that this availability is also good for the customers, because "both companies of course have a global reach, and both also have highly regarded technical service and support." The quality and availability of support, DiDio said, will be "the first thing the IT guys ask about."
 



Tech titans Microsoft and SAP are expanding to the cloud their decades-old relationship. On Monday, the companies announced that various SAP applications are being certified for Microsoft's Azure cloud platform.

The applications include SAP's Business Suite, Business All-in-One, Adaptive Server Enterprise database, SAP Mobile Platform, SAP Adaptive Server Enterprise, and the developer edition of its Hana in-memory computing platform. Through SAP's Cloud Appliance Library, the companies said that preconfigured software packages will launch quickly.

In a post Monday on The Official Microsoft Blog, Microsoft corporate VP Takeshi Numoto said that this arrangement means customers will be able to get the benefits of using SAP software on Microsoft's enterprise-grade public cloud. His post indicates that SAP software is currently used by a significant enterprise base, including 86 percent of the global Fortune 500.

Retail and Banking-Specific Apps

The two companies have also agreed on a technical support and service arrangement where Microsoft handles infrastructure problems, SAP takes application ones, and they both work together if the problem still remains unsolved.

Additionally, the companies said that an integrated version of SAP BusinessObjects and Microsoft Power BI will be available through Excel, and an improved SAP Gateway is being launched by Microsoft. The gateway, available by the end of this year, is designed to give customers access to SAP data and processes through Office 365 and Azure.

Also, SAP mobile apps will now support Windows and Windows Phone 8.1. Numoto posted that "industry-specific apps for retail and banking, as well as updated versions of the SAP Mobile Platform with SDKs for Windows and Windows Phone 8.1, are on their way." Previews are expected by the end of this year, while general availability is targeted for next year.

Tech Service and Support

Industry analyst Laura DiDio of Information Technology Intelligence Corp told us that this expanded arrangement will be good for both companies, who are battling in common the cloud-presence of several competitors, notably Oracle.

In February, Oracle made its own Azure announcement, announcing that its WebLogic application server and Java programming language were being made available for Azure.

DiDio added that the availability of SAP apps on Microsoft's Azure platform will also be good for the customers. "Both companies of course have a global reach, and both also have highly regarded technical service and support." The quality and availability of support, DiDio said, will be "the first thing the IT guys ask about."

The availability of the SAP Mobile Platform and related SDKs for Windows Phone, and the industry-specific apps for retail and banking, she pointed out, will be "a huge boost for Microsoft" among business customers.

In April, Microsoft introduced an Azure Preview Portal to assist with multi-platform development of apps for its cloud platform. The Portal is intended to provide an integrated experience for developing and managing an application in one place, with resource and configuration management tools, a new billing system, open source software and Microsoft apps.
 

Tell Us What You Think
Comment:

Name:

Cloud Thinking:

Posted: 2014-06-16 @ 1:45pm PT
One of the problems with SAP within ENterprises is that it sometimes becomes seen as the 'only' solution for end to end processes, and without menaing to, business logic can become very tightly coupled to it. Allowing the SAP gateway sounds like a positive move to simplify the data integration capabilities and perhaps loosen the coupling allowing rich business applications to surface data in Office 365 and SharePoint easier and more cost effective than before.





 Customer Service
1.   Watson's First Consumer-Facing Gig
2.   Social Media Haters Speak Up
3.   Comcast Customer Service Fiasco
4.   'May I Help You?' Asks Jibo the Robot
5.   Why You Need To Hire a CCO


advertisement
Social Media Haters Speak Up
Survey says, now showing a little love.
Average Rating:
Comcast Customer Service Fiasco
Lessons to be learned for all companies.
Average Rating:
T-Mobile Accused of Bogus Fees
FTC has filed a lawsuit for overcharges.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Canadian Government Charges China With Cyberattack
The government of Canada is not happy with China. Canadian officials have accused "a highly sophisticated Chinese state-sponsored actor" of launching a cyberattack on its National Research Council.
 
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 

Enterprise Hardware Spotlight
Apple Updates MacBook Pros, Cuts Prices Up to $100
The popular MacBook Pro laptop line just got an update and a price cut of as much as $100. The MacBook Pro with Retina display now includes faster processors and double the memory.
 
Watson Gets His First Customer Service Gig
Since appearing on Jeopardy, IBM's Watson supercomputer has been making a living using his super-intelligent knowledge base for business verticals. Now, Watson's been hired for his first customer service job.
 
Tablet Giants Apple and Samsung Feel the Heat
When a company saturates its home market with a once-hot product, expect it to pump up efforts elsewhere. Apple, for its part, is now pushing iPads to big corporations and the enterprise market.
 

Mobile Technology Spotlight
Android 'Fake ID' Puts Millions of Users at Risk
Having this fake ID is nothing to brag about, even if you are a minor. The “Fake ID” Android flaw drops malware into smartphone apps. It can steal credit card data and even take over your device.
 
FTC Wants Fix for 'Perfect Scam' of Mobile Cramming
The U.S. Federal Trade Commission has issued new guidelines to curb “mobile cramming,” a troublesome practice that adds unauthorized third-party charges to mobile phone bills.
 
Facebook: You Will Use Messenger, and You Will Like It
Starting this week, Facebook users with Android and iOS phones will be forced to use the separate Messenger app to send Facebook messages. Pending messages will still be visible in the main app.
 

Navigation
CRM Daily
Home/Top News | CRM Systems | Customer Service | Contact Centers | Business Intelligence | Sales & Marketing | Customer Data | CRM Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.