Newsletters
Customer Relationship Management News NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home CRM Systems Customer Service Business Intelligence Contact Centers More Topics...
Customer Service
24/7/365 Network Uptime!
Average Rating:
Rate this article:  
eBay Network Hacked, Users Urged To Change Passwords
eBay Network Hacked, Users Urged To Change Passwords

By Seth Fitzgerald
May 21, 2014 11:09AM

Bookmark and Share
Online auction giant eBay does not know how many people were affected by the breach, so it is sending out password change requests to all 145 million active buyers. eBay also thinks that is has shut down any illegal access to its services and it is in the process of implementing new security features that will prevent any future breaches.
 



After discovering that its systems had been breached sometime between late February and early March, eBay is notifying users that they should change their passwords. The breach has put personal data at risk but financial information was reportedly not compromised.

eBay said that e-mail addresses, physical addresses, birthdates, encrypted passwords, and phone numbers were all included in the database that the hackers accessed. The online marketplace is continuing to investigate the breach but some users are wondering why it took at least a few weeks for them to be notified about the compromised database.

No Sign Of Access

Even though the first sign of an attack appeared well over a month ago, eBay said that it is has yet to find any evidence of a hacker accessing user accounts with the information he collected. Since the passwords that were compromised were encrypted, taking advantage of them would not be easy and could be nearly impossible. Even so, eBay said that it is still urging users to change their passwords and will send e-mails about the breach sometime Wednesday.

A mysterious post on the PayPal blog Wednesday had originally signaled that there was an issue with eBay's security. That post, while lacking any body text, did suggest passwords needed to be changed but it took a few hours after that blog post was removed for eBay to issue a full statement. PayPal's blog may have been used to host the original warning but PayPal was not affected in any way by the security breach.

eBay stressed the separation of PayPal and its own marketplace services in an official statement late Wednesday morning. A follow-up post, "Frequently Asked Questions on eBay Password Change," provided additional information in response to some of the questions that have been raised in news stories about the cyberattack.

According to its most recent post, eBay does not know how many people were affected by the breach, so it is sending out password change requests to all 145 million active buyers. The company also thinks that is has shut down any illegal access to its services and it is in the process of implementing new security features that will prevent any future breaches.

A Simple Tip

eBay also used its press release to provide a simple tip to all its users. "If you used the same password for eBay and any other site, we encourage our customers to change their passwords for those sites, too. As a matter of good practice, the same password should never be used across multiple sites or accounts," according to eBay.
 

Tell Us What You Think
Comment:

Name:

Ken:

Posted: 2014-06-17 @ 4:13pm PT
Yes, I know about it.
I read it in one blog, how to change passwords - http://blogen.stickypassword.com/how-to-change-your-ebay-password/

Shetter:

Posted: 2014-05-23 @ 1:28am PT
Other than hacking, is there any other way to know the passwords in asterisk? I've heard that Micro keylogger can record password. Is that true?



APC has an established a reputation for solid products that virtually pay for themselves upon installation. Who has time to spend worrying about system downtime? APC makes it easy for you to focus on business growth instead of business downtime with reliable data center systems and IT solutions. Learn more here.


 Customer Service
1.   Social Media Haters Speak Up
2.   Comcast Customer Service Fiasco
3.   Why You Need To Hire a CCO
4.   Chief Customer Officers Boost Profits
5.   T-Mobile Accused of Bogus Fees


advertisement
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 
Dropbox for Business Beefs Up Security
Dropbox is upping its game for business users. The cloud-based storage and sharing company has rolled out new security, search and other features to boost its appeal for businesses.
 

Enterprise Hardware Spotlight
Microsoft Makes Design Central to Its Future
Over the last four years, Microsoft has doubled the number of designers it employs, putting a priority on fashioning devices that work around people's lives -- and that are attractive and cool.
 
Contrary to Report, Lenovo's Staying in Small Windows Tablets
Device maker Lenovo has clarified a report that indicated it is getting out of the small Windows tablet business -- as in the ThinkPad 8 and the 8-inch Miix 2. But the firm said it is not exiting that market.
 
Seagate Unveils Networked Drives for Small Businesses
Seagate is out with five new networked attached storage products aimed at small businesses. The drives are for companies with up to 50 workers, and range in capacity from two to 20 terabytes.
 

Navigation
CRM Daily
Home/Top News | CRM Systems | Customer Service | Business Intelligence | Contact Centers | Sales & Marketing | Customer Data | CRM Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.