Newsletters
Customer Relationship Management News NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home CRM Systems Customer Service Contact Centers Business Intelligence More Topics...
APC Free White Paper
Optimize your network investment &
Enter to win a Samsung Galaxy Note

www.apc.com
Customer Service
Tame your scariest paperwork. Find Out How
Average Rating:
Rate this article:  
Facebook Tightens Privacy Controls
Facebook Tightens Privacy Controls

By Seth Fitzgerald
May 28, 2014 7:32PM

Bookmark and Share
Advertisers will probably not be fond of the changes Facebook has made to its privacy policies. However, giving users more control over who sees their posts, seems to be the latest example of Facebook's changing attitude toward privacy and its goal to provide users with what they want, rather than the things that benefit the company's bottom line.
 



Social media giant Facebook has updated its privacy policy to give users more control over who can view their posts. The new sharing options are similar to those found on Google Plus, which already allows people to decide exactly what they will share and who will see it.

For new users, the default sharing option is now “Friends,” whereas before it was “Public,” which meant that everything and anything users put on Facebook could be seen by anyone on the Internet. Since many people do not adjust those settings, people were sharing with the public unintentionally.

Over-sharing is always an issue that social networks must deal with and it is also one of the reasons why some people do not like services such as Twitter that have very few sharing options. Facebook's new policy is not in line with what advertisers would necessarily like to see but it will make things easier for users.

Changing Privacy View

Doing anything that does not provide advertisers with a greater incentive to hand money to Facebook is not the social network's usual modus operandi. This decision, however, seems to be the latest example of Facebook's changing attitude toward privacy and its goal to provide users with what they want, rather than the things that benefit the company's bottom line.

Whenever you are posting on Facebook for iPhone, the app will immediately let you know who will be able to see your post, just in case you are about to post something that the public should not see. “On Facebook for iPhone, the audience you’re sharing a post with is now at the top of the screen, and on Web, people will see a simplified audience selector. We’re testing and rolling out similar improvements in other places people use Facebook,” Facebook said in a statement.

Earlier this month, Facebook Login was also updated with an anonymous option. While this does not change the amount of data that the social network has access to, it does provide a new way for users to protect their privacy. When logging into services that support Facebook Login, users no longer have to hand over their data to those service and therefore, they only have to trust Facebook with their private information.

Privacy Checkup

Facebook's privacy settings will automatically be different for new users as a result of this update but current users will also be alerted to the way that they are sharing. Facebook will alert users through Privacy Checkups, which all users will be receiving sometime in the next few weeks.

Privacy Checkups will let individuals know who they are sharing a specific post with and who they are sharing all of their posts with by default. At this point, if users no longer want to share all of their posts with the public, they can change their default options to a different group.

“We want to do all we can to put power and control in people’s hands. This new tool is designed to help people make sure they are sharing with just the audience they want. Everything about how privacy works on Facebook remains the same,” Facebook said.
 

Tell Us What You Think
Comment:

Name:

NoFB:

Posted: 2014-05-22 @ 3:30pm PT
the big question is: do advertiser still "see" what is not shared with the public? i.e. does Facebook run its data mining stuff on it and displays ads accordingly? if yes, then this is not really a helpful improvement





 Customer Service
1.   Watson's First Consumer-Facing Gig
2.   Social Media Haters Speak Up
3.   Comcast Customer Service Fiasco
4.   'May I Help You?' Asks Jibo the Robot
5.   Why You Need To Hire a CCO


advertisement
Social Media Haters Speak Up
Survey says, now showing a little love.
Average Rating:
Comcast Customer Service Fiasco
Lessons to be learned for all companies.
Average Rating:
T-Mobile Accused of Bogus Fees
FTC has filed a lawsuit for overcharges.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Canadian Government Charges China With Cyberattack
The government of Canada is not happy with China. Canadian officials have accused "a highly sophisticated Chinese state-sponsored actor" of launching a cyberattack on its National Research Council.
 
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 

Enterprise Hardware Spotlight
Apple Updates MacBook Pros, Cuts Prices Up to $100
The popular MacBook Pro laptop line just got an update and a price cut of as much as $100. The MacBook Pro with Retina display now includes faster processors and double the memory.
 
Watson Gets His First Customer Service Gig
Since appearing on Jeopardy, IBM's Watson supercomputer has been making a living using his super-intelligent knowledge base for business verticals. Now, Watson's been hired for his first customer service job.
 
Tablet Giants Apple and Samsung Feel the Heat
When a company saturates its home market with a once-hot product, expect it to pump up efforts elsewhere. Apple, for its part, is now pushing iPads to big corporations and the enterprise market.
 

Mobile Technology Spotlight
Android 'Fake ID' Puts Millions of Users at Risk
Having this fake ID is nothing to brag about, even if you are a minor. The “Fake ID” Android flaw drops malware into smartphone apps. It can steal credit card data and even take over your device.
 
FTC Wants Fix for 'Perfect Scam' of Mobile Cramming
The U.S. Federal Trade Commission has issued new guidelines to curb “mobile cramming,” a troublesome practice that adds unauthorized third-party charges to mobile phone bills.
 
Facebook: You Will Use Messenger, and You Will Like It
Starting this week, Facebook users with Android and iOS phones will be forced to use the separate Messenger app to send Facebook messages. Pending messages will still be visible in the main app.
 

Navigation
CRM Daily
Home/Top News | CRM Systems | Customer Service | Contact Centers | Business Intelligence | Sales & Marketing | Customer Data | CRM Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.