"Activa Live Chat's Salesforce.com integration is a leading solution because of its innovative and powerful features," said Activa Live president Jeffrey Kazmierski. "Combined with our unrivaled ease of use, it's simply a superior solution."

The company's Activa Live Chat application empowers live chat agents by providing unfettered access to all of their Salesforce.com objects. Information from custom variables and pre-chat forms can be mapped directly to object fields, enabling an Auto Query feature that instantly finds matching records in Salesforce.com when a chat starts. The integration's Fast Fill feature then lets agents enter data with a single click, making record creation and editing fast and efficient.

Activa Live Chat's integration is setup and managed entirely within the service's Account Dashboard, where a new interface provides a comprehensive area for integrating live chat transcripts, pre-chat forms and custom variables. There is no setup required within Salesforce.com whatsoever.

Customers that have already taken advantage of Activa Live Chat's robust Salesforce.com integration include organizations such as Procter & Gamble, Quantum, Bomgar, Perceptive Software, VerticalResponse, Old Second Bank, Copper Conferencing, Fusion-io, Checkpoint Software, Netformx, Endeca, VTR Banda Ancha, the largest telecom provider in Chile, and many others.

More detailed information is available at Activa Live Chat's Website: http://www.activalive.com/salesforce.

About Activa Live

Activa Live is a leading cloud computing service provider of enterprise level, on-demand live chat software for customer service, support and online proactive sales interactions. Its innovative live chat software, Activa Live Chat, empowers organizations to monitor, identify and engage with online visitors in real-time, helping increase sales and customer satisfaction, while decreasing support costs. Activa Live Chat boasts many one-of-a-kind features including an operator console that's available in both a no-software, browser-based version and a desktop version for all platforms in complete parity. Other trailblazing features include Message Sneak-Peek that reveals what a visitor is typing before their message is sent, and Velocity Messaging that helps live chat agents quickly find the best answer for customer questions without searching through libraries of canned responses. Customers, partners and developers also leverage the Activa Live Chat platform through its software development kit (SDK) and powerful Chatlet development kit (CDK) by building custom live chat applications and integrating with other business systems and services. Activa Live Chat's modern, scalable and secure architecture offers the most features and value for customers worldwide who require the very best from their live chat solution.

For more information, visit http://www.activalive.com or call 1-888-4-CHAT-44.