Newsletters
Customer Relationship Management News NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home CRM Systems Customer Service Contact Centers Business Intelligence More Topics...
Digital Life
DDoS Protection Powered By Verisign
Average Rating:
Rate this article:  
Apple, PayPal React to iPhone Ransom Scam

Apple, PayPal React to iPhone Ransom Scam
By Jennifer LeClaire

Share
Share on Facebook Share on Twitter Share on Linkedin Share on Google Plus

Somebody is sending phishing e-mails, supposedly from Apple, that is causing naive customers to disclose their iCloud credentials. The attacker is then probably logging into iCloud and turning on Lost Mode with a custom "Lock Message" that contains the ransom note to pay via PayPal for the Apple device, said security expert Andrew Jaquith.
 


Apple mobile devices in Australia were taken captive -- or at least that’s what hackers wanted users to think. The iPhone-maker’s forum was buzzing with posts about receiving lost iPhone alerts and demands for money to unlock the devices. Users were told they had to pay anywhere from $50 to $100 via PayPal to regain access to their devices.

“I was using my iPad a short while ago, when suddenly it locked itself . . ." VerityLikestea wrote on the forum. “I went to check my phone and there was a message on the screen (it’s still there) saying that my device(s) had been hacked by ‘Oleg Pliss’ and he/she/they demanded $100 USD/EUR (sent by PayPal).”

Apple and PayPal are assuring users they are on top of the issue. In a public statement, PayPal assured users that if any money was sent its Buyer Protection program would cover them. And Apple made it clear that it takes security very seriously and iCloud was not compromised during this incident.

“Impacted users should change their Apple ID password as soon as possible and avoid using the same user name and password for multiple services,” Apple said in a statement. “Any users who need additional help can contact AppleCare or visit their local Apple retail store.”

Garden-Variety Phishing?

We caught up with Andrew Jaquith, CTO and Senior Vice President of Cloud Strategy at cloud security solutions provider SilverSky, to get his take on the problem. He told us, as far as he can tell, this is a garden-variety phishing attack.

“Somebody is sending phishing e-mails, supposedly from Apple, that is causing naive customers to disclose their iCloud credentials,” Jaquith said. “The attacker is then probably logging into iCloud and turning on Lost Mode with a custom ‘Lock Message’ that contains the ransom note.”

As he sees the iCloud scam, it’s not a big deal. Customers just need to pick stronger and longer passwords. That’s the running theme from security experts these days. Industry watchers echoed those thoughts in the eBay hack, the Spotify breach, the Target compromise and a laundry list of other attacks this year -- and in years past.

“There could be more to it than this, but I don’t think so. The bigger lesson here is that as consumers rely more and more on cloud services to manage their devices, automate their homes and consolidate their entertainment, thieves will increasingly target these services,” he said. “Apple, for example, states that it has over 800 million active iTunes accounts. Only a fraction of that number seems to have been affected by this campaign, less than one-thousandth of 1 percent. A problem to be sure, but hardly an epidemic.” (continued...)

1  |  2  |  Next Page >

 

Tell Us What You Think
Comment:

Name:

Locked Ipad:

Posted: 2014-06-01 @ 3:51am PT
Mine is locked. You could publish some instructions for owners to unlock their iPads. That would be good.



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 Digital Life
1.   Glass Adds Voice Access to Contacts
2.   Samsung, B&N Partner on Nook Tablet
3.   Supervalu Suffers a Data Breach
4.   Sony Intros 'Album of the Day' App
5.   Online Sites vs. Retailing in India


advertisement
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
UPS Stores in 24 States Hit by Data Breach
Big Brown has been breached. UPS said that about 105,000 customer transactions at 51 of its UPS Store locations in 24 states could have been compromised between January and August.
 
Cost of Target Data Breach: $148 Million Plus Loss of Trust
The now infamous Target data breach is still costing the company -- and its shareholders -- plenty. In fact, the retailing giant forecast the December 2013 incident cost shareholders $148 million.
 
Aruba Networks Handles Black Hat with Aplomb
It's not an easy job. Aruba Networks' task throughout the Black Hat USA conference in Las Vegas this month was to ensure thousands of attendees could connect without malicious attacks.
 

Enterprise Hardware Spotlight
Acer's New Desktop Box Rides the Chrome OS Wave
Filling out its Chrome OS line, Acer is following the introduction of a larger Chromebook line earlier this month with a new tiny $180 desktop Chromebox and also a smaller Chromebook.
 
Three New Lenovo PCs Aimed at Business Users
Businesses everywhere want computing solutions that do more for less money, and Lenovo has unveiled three new desktop PCs that offer solid computing at a budget-minded price.
 
Aruba Networks Handles Black Hat with Aplomb
It's not an easy job. Aruba Networks' task throughout the Black Hat USA conference in Las Vegas this month was to ensure thousands of attendees could connect without malicious attacks.
 

Mobile Technology Spotlight
Google Glass Adds Voice Access to Phone Contacts
The latest update to Google Glass will let users access their top 20 phone contacts with voice commands alone. A user can then choose a phone call, Google hangouts, e-mail or text messaging.
 
Samsung, B&N Target Amazon with Nook Tablet
They've seen the enemy and it is Amazon. So Samsung and Barnes & Noble are teaming up to combat their common foe with a 7-inch tablet that blends Samsung’s tech, Nook’s content and e-reader platform.
 
Acer's New Desktop Box Rides the Chrome OS Wave
Filling out its Chrome OS line, Acer is following the introduction of a larger Chromebook line earlier this month with a new tiny $180 desktop Chromebox and also a smaller Chromebook.
 

Navigation
CRM Daily
Home/Top News | CRM Systems | Customer Service | Contact Centers | Business Intelligence | Sales & Marketing | Customer Data | CRM Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.