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Can Files Catch the Leaders?
We turned to Brad Shimmin, a principal analyst at Current Analysis, to get his thoughts on the made-over Chatterbox. He told us Files seems to offer more freedom and autonomy and Salesforce may look once again to create a disruptive freemium or low-cost service to challenge more established vendors.
"This time around is different because file sharing is a market space that is being dominated by a couple of very large players that have already embraced the freemium model. I'm talking Google and Microsoft here," Shimmin said.
"There is also a raft of smaller players -- some dedicated to consumers and some dedicated to the enterprise -- that have been hitting this market hard over the last year and a half. So unless Salesforce has made a pretty phenomenal leap forward in terms of functionality, it's going take the company some time to capitalize on this move," he added.
Salesforce Files is currently available in private beta. Pricing will be announced at the time of general availability.
Posted: 2013-09-07 @ 5:19pm PT
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