Customer Relationship Management News NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home CRM Systems Customer Service Contact Centers Business Intelligence More Topics...
GET RECOGNIZED
Let an ISACA® certification elevate your career.
Register today and save
You are here: Home / Press Releases / Agility To Leverage UCS Audit
DDoS Protection Powered By Verisign
Agility Recovery Enhances Disaster Recovery Program
Agility Recovery Enhances Disaster Recovery Program
News as reported by the company Like this on Facebook Tweet this Link thison Linkedin Link this on Google Plus
PUBLISHED:
FEBRUARY
25
2014



Chico, CA, Feb 25, 2014 -- The International Association of Cloud and Managed Service Providers (MSPAlliance), today announced that Agility Recovery would leverage the Unified Certification Standard audit (UCS) for Cloud and Managed Service Providers (MSPs) for its disaster recovery program.

To ensure the highest-level redundancy and reliability, Agility Recovery will work directly with UCS audited and certified service providers to bring qualified and trusted IT support to customers that have suffered a disruption to their business as a result of a disaster.

“Despite the absence of governmental laws or regulatory safeguards, industry-wide, cross-border standards for evaluating a cloud and managed service provider are crucial to protecting businesses’ safety and privacy,” said General Manager of Agility Recovery, Paul Sullivan. “With the adoption of cloud computing accelerating, there is now an urgent need for a globally accepted, universal standard and code of behavior for service providers delivering these solutions.”

Cloud and MSP certifications, as opposed to vendor specific accreditations, are essential in reassuring customers as to whom they are dealing with in terms of infrastructure, resources, capabilities, financial health, and other requisite characteristics.

Charles Weaver, CEO of MSPAlliance, noted that, “As the cloud is presently unregulated, understanding a provider’s underlying capabilities, security processes and safeguards, as well as its overall financial health, is paramount for organizations that want to successfully utilize cloud computing.

“Business continuity is an important aspect of any organization’s strategic planning. By working with Agility Recovery, UCS audited cloud and managed service providers will be in an optimal position to provide mission-critical IT services to organizations in need.”

In 2013 alone, Agility Recovery managed 328 total disaster ‘events’ and 57 disaster declarations during which its physical assets were mobilized to support their members’ recoveries. With more than 19,000 member organizations across North America, Agility Recovery is not only the leading, tenured provider of business continuity services, but also a valued partner.

“You guys are heroes in my book,” noted Worthington Federal Bank SVP and CITO, Scott Jenkins. “To be able to make a call at 6:30 PM and have a generator headed our way after just a couple of hours after the tornados rolled through, taking down the nuclear plant and all of the county’s power with it, is amazing.”

In the wake of one of the worst natural disasters to strike portions of Mississippi and Alabama, where a series of extremely violent tornados devastated much of the region, many businesses found themselves with little to nothing left. With Agility Recovery’s support, Worthington Federal Bank was able to service its customers, as well as customers from other area banks, within 24 hours.

Cloud and Managed Service Providers that wish to participate in Agility Recovery’s Partner Program will now be able to do so by matriculating through the UCS audit and meeting Agility Recovery requirements.

Highlights of this program will include:

* MSPs who have achieved a UCS audit will be eligible to enter the Agility Recovery Partner Program; and
* End-users will have greater assurance that their service provider is qualified technically, as well as financially sound and risk averse in their business operations.

The Unified Certification Standard has been around for over nine years and was developed by MSPs for MSPs as a mechanism for providing guidance for MSPs and customers alike. Today, the UCS is available and recognized on five continents around the world.

For more information about the various MSPAlliance guidelines, including the UCS, the Customer Bill of Rights, and the Managed Service Provider’s Code of Ethics & Conduct, please visit http://www.mspalliance.com/UCS/. (continued...)

1  |  2  |  Next Page >

Tell Us What You Think
Comment:

Name:

Like Us on FacebookFollow Us on Twitter
TOP STORIES NOW
MAY BE OF INTEREST
Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.
MORE IN PRESS RELEASES
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Russian Gang with Stolen IDs Hacks Hosting Company
In August, a Russian cyber gang obtained what researchers called “the largest cache of stolen data." Now, those hackers may be putting their ill-gotten gains to criminal use.
 
Dairy Queen Latest Retailer To Report Hack
Known for its hot fries and soft-serve ice cream, Dairy Queen just made cyber history as the latest victim of a hack attack. The fast food chain said that customer data at some stores may be at risk.
 
Lessons from the JPMorgan Chase Cyberattack
JPMorgan Chase is investigating a likely cyberattack. The banking giant is cooperating with law enforcement, including the FBI, to understand what data hackers may have obtained.
 

Enterprise Hardware Spotlight
AMD's New FX Series CPU Breaks Processing Speed Record
The new FX-8370 processor from Advanced Micro Devices has set a record for silicon processor speed, the company announced. Overclocked, the eight-core chip was measured at 8722.78 MHz.
 
Intel Intros Lightning-Fast PC Processors
Call it extreme. Intel just took the covers off its first-ever eight-core desktop processor, which is aimed at hardcore power users who expect more than the status quo from their computers.
 
HP Previews ProLiant Gen9 Data Center Servers
Because traditional data center and server architectures are “constraints” on businesses, HP is releasing new servers aimed at faster, simpler and more cost-effective delivery of computing services.
 

Mobile Technology Spotlight
Rumor Mill Puts Mobile Wallet in iPhone 6
Apple is moving toward the mobile wallet world with its next iPhone. The tech giant has partnered with retailers, banks and major payment networks to make it happen, according to Bloomberg.
 
Will iPhone Finally Catch Up with NFC Mobile Payment Ability?
Apple's latest version of the iPhone may have a mobile wallet to pay for purchases with a tap of the phone. The iPhone 6 reportedly is equipped with near-field communication (NFC) technology.
 
Visual Search To Shop: Gimmick or Game Changing?
Imagine using your phone to snap a photo of the cool pair of sunglasses your friend is wearing and instantly receiving a slew of information about the shades along with a link to order them.
 

Navigation
CRM Daily
Home/Top News | CRM Systems | Customer Service | Contact Centers | Business Intelligence | Sales & Marketing | Customer Data | CRM Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.