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CUSTOMER RELATIONSHIP MANAGEMENT NEWS. UPDATED 10 MINUTES AGO.
You are here: Home / November 24, 2014
THE FRONT PAGE
 
HAPPENING NOW
Track Cable Guy with Comcast App
Customer Service
Dell's UC Suite Aids Better Biz Insight
Customer Data
Adobe All-In with Location Marketing
Sales & Marketing
Better Watch What You Tweet
Sales & Marketing
Facebook Launches App for Groups
Sales & Marketing
Feds: TRUSTe Deceived Consumers
Small Biz, Social Media & the Holidays
SSL/TLS Certificates To Get Easier
MORE NEWS
Yahoo Buys Ad Service BrightRoll
What Happened to Apple's Ads?
Survey: Users Fear Privacy Eroding
Apple Store Looks to a New Leader
McAfee IDs '12 Scams of the Holidays'
VA Overhauls Customer Service
'Skype for Business' To Replace Lync
US Postal Service Falls to Hack Attack
NEWS BY TOPIC
BITS & BYTES

NETWORK SECURITY SPOTLIGHT
Using Internet-connected devices without strong passwords is inherently risky, as illustrated by reports that a Russian Web site is showing live footage from thousands of people's webcams.

ENTERPRISE HARDWARE SPOTLIGHT
Doctor Who had K-9, the robot dog that accompanied him on adventures through space. Now, Mountain View has K5, a 5-foot-tall, 300-pound robot security guard patrolling in the Bay Area.

MOBILE TECHNOLOGY SPOTLIGHT
To better its customer service, Comcast is pulling out at least some of the stops. The cable giant has launched an app so you can track the cable guy in real time. It's designed to ease customer frustration.
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