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HAPPENING NOW
Retail Skirmish Blocks Apple Pay
Sales & Marketing
CRM Boosts Govt Agencies' Service
Contact Centers
On Aisle 3: Customer Service Robots
Customer Service
Cisco Aims To Make Cities Smarter
Customer Service
Some Retailers Rejecting Apple Pay
Customer Data
Backoff Malware Is Spreading
Automakers Aim To Protect Privacy
Will Firms Flock to Facebook Rooms?
MORE NEWS
Ups and Downs of Apple Pay in Action
Chrome Now Allows USB Security Key
Possible Data Breach at Staples
Whisper's Data Collection Under Siege
Microsoft CEO on Cloud, Inequality
Snow, Ice, and Profit for Small Biz?
Apple Pay: The Next iRevolution?
OpenStack Juno Focuses on Big Data
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NETWORK SECURITY SPOTLIGHT
It might not happen today or tomorrow, but a major cyberattack on a telecom network will likely happen in the next decade, and it could bring with it great damage to finances and security.

ENTERPRISE HARDWARE SPOTLIGHT
Making a major change to its usually staid design philosophy, HP unveiled an all-in-one PC with built-in projector and surface-enabled touch, designed to make 3D scanning and printing easy.
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