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July 28, 2014
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HP Drops $50M on Hortonworks
HP Drops $50M on Hortonworks

Continuing to walk the walk when it comes to addressing the big data needs of its enterprise customers, HP has invested a whopping $50 million in Hadoop distributor Hortonworks.

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  HP Drops $50M on Hortonworks
Call Center Training: Tips for Success Call Center Training: Tips for Success

Hire right, role play, and keep it real.

FULL STORY
EU Poses 26 Questions on 'Right To Be Forgotten' 'Right To Be Forgotten': 26 Questions

EU regulators probe Google, others.

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Avaya Pushing Cloud-Based Unified Communications Avaya Pressing Hard on Cloud-Based UC

Provides easier, faster provisioning.

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Target App Aims To Make Shopping a Snap Target App Makes Shopping a Snap

Uses image recognition to buy items.

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CRM Systems
Microsoft Takes CRM to Gov't Cloud
Salesforce1 Adds Mobile Features
Salesforce Partners with Philips
Customer Service
Watson's First Consumer-Facing Gig
Social Media Haters Speak Up
Comcast Customer Service Fiasco
Contact Centers
Call Center Training: Tips for Success
Avaya Pressing Hard on Cloud-Based UC
Comcast Customer Service Fiasco
Business Intelligence
Watson's First Consumer-Facing Gig
HP Drops $50M on Hortonworks
Esri, SAP Team on Data Mapping
Sales & Marketing
Target App Makes Shopping a Snap
Visa Intros Online Payment Service
Facebook Testing Buy Button
Customer Data
'Right To Be Forgotten': 26 Questions
Hackers Breached StubHub Accounts
Facebook To Track Users' TV Habits
CRM Press Releases
Zendesk Expansion Delivers Jobs
Web Platform Ezoic Launches
The Major BYOD Security Concerns
Latest & Greatest
Hackers Breached StubHub Accounts
 
Social Media Haters Speak Up
 
Visa Intros Online Payment Service
 
Facebook Testing Buy Button
 
Comcast Customer Service Fiasco
 
Esri, SAP Team on Data Mapping
 
Call Center Training: Tips for Success
Hire right, role play, and keep it real.
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Facebook Social Experiment Irks Us
Secretive test was legal, but ethical?
Average Rating:
'Right To Be Forgotten': 26 Questions
EU regulators probe Google, others.
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Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 
Dropbox for Business Beefs Up Security
Dropbox is upping its game for business users. The cloud-based storage and sharing company has rolled out new security, search and other features to boost its appeal for businesses.
 

Enterprise Hardware Spotlight
Watson Gets His First Customer Service Gig
Since appearing on Jeopardy, IBM's Watson supercomputer has been making a living using his super-intelligent knowledge base for business verticals. Now, Watson's been hired for his first customer service job.
 
Tablet Giants Apple and Samsung Feel the Heat
When a company saturates its home market with a once-hot product, expect it to pump up efforts elsewhere. Apple, for its part, is now pushing iPads to big corporations and the enterprise market.
 
Microsoft Makes Design Central to Its Future
Over the last four years, Microsoft has doubled the number of designers it employs, putting a priority on fashioning devices that work around people's lives -- and that are attractive and cool.
 

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