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August 01, 2014
Next Generation Data Center Is Here!
IBM Beefs Up Identity Intelligence
IBM Beefs Up Identity Intelligence

Big Blue is betting big on identity intelligence. IBM just acquired a private firm with security software to govern user access to apps and data across cloud and on-premise environments.

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  IBM Beefs Up Identity Intelligence
Facebook, OKCupid Not Alone in Studying Consumers Many Sites Are Studying Consumers

Facebook and OKCupid are not alone.

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Chief Customer Officers Flex Growing Clout, Study Finds Chief Customer Officers' Clout Grows

Especially in the tech sector.

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Google Hangouts Now More Business Friendly Hangouts Now More Biz Friendly

Works without Google+ account.

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Oracle Debuts a Slew of Database and Cloud Upgrades Oracle Releases a Slew of Upgrades

Database 12c, Linux 7, Data Cloud.

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CRM Systems
Oracle To Buy TOA Technologies
Salesforce App Personalizes the Sale
Microsoft Takes CRM to Gov't Cloud
Customer Service
Oracle To Buy TOA Technologies
Chief Customer Officers' Clout Grows
FTC Wants Fix for Mobile Cramming
Contact Centers
Call Center Training: Tips for Success
Avaya Pressing Hard on Cloud-Based UC
Comcast Customer Service Fiasco
Business Intelligence
IBM Beefs Up Identity Intelligence
Many Sites Are Studying Consumers
Watson's First Consumer-Facing Gig
Sales & Marketing
Hangouts Now More Biz Friendly
Chief Customer Officers' Clout Grows
Zillow-Trulia: Digital Ad Juggernaut
Customer Data
Oracle Releases a Slew of Upgrades
'Right To Be Forgotten': 26 Questions
Hackers Breached StubHub Accounts
CRM Press Releases
Enghouse's CCE: Product of the Year
Zendesk Expansion Delivers Jobs
Web Platform Ezoic Launches
Latest & Greatest
Zillow-Trulia: Digital Ad Juggernaut
 
FTC Wants Fix for Mobile Cramming
 
Salesforce App Personalizes the Sale
 
Watson's First Consumer-Facing Gig
 
HP Drops $50M on Hortonworks
 
Call Center Training: Tips for Success
 
Call Center Training: Tips for Success
Hire right, role play, and keep it real.
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Web Platform Ezoic Launches
Aims to boost content site ad revenue.
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IBM Beefs Up Identity Intelligence
To offer biz better security products.
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Product Information and Resources for Technology You Can Use To Boost Your Business

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