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August 22, 2014
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Glass Adds Voice Access to Contacts
Glass Adds Voice Access to Contacts

The latest update to Google Glass will let users access their top 20 phone contacts with voice commands alone. A user can then choose a phone call, Google hangouts, e-mail or text messaging.

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  Glass Adds Voice Access to Contacts
Cost of Target Data Breach: $148 Million Plus Loss of Trust Target Data Breach Cost: $148 Million

Better customer data protection needed.

FULL STORY
Online Retailers Ponder Bricks-and-Mortar Shops Online Retailers Ponder Actual Stores

'Click-and-mortar' shops popping up.

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Infor Ramps Up Cloud CRM with Saleslogix Purchase Infor Buys Cloud CRM App Saleslogix

Adding industry-specific functionality.

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Five Questions for Facebook's Security Chief Facebook's Security Chief Questioned

Spotlight shines on security strategy.

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CRM Systems
Infor Buys Cloud CRM App Saleslogix
Health Agencies Use Dynamics CRM
Desk.com: Video Customer Support
Customer Service
Glass Adds Voice Access to Contacts
Infor Buys Cloud CRM App Saleslogix
Health Agencies Use Dynamics CRM
Contact Centers
Are Robots Poised To Steal Our Jobs?
Get Up! Experts Say Move It or Lose It
Chief Customer Officers' Clout Grows
Business Intelligence
Facebook Offers Cross-Device Analytics
Splunk Cuts Prices, Vows 100% Uptime
IBM Beefs Up Identity Intelligence
Sales & Marketing
Foursquare: All Customer Experience
App Directly Links Brands, Consumers
Online Sites vs. Retailing in India
Customer Data
Target Data Breach Cost: $148 Million
Supervalu Suffers a Data Breach
Experian Debuts Anti-Fraud Platform
CRM Press Releases
Confirmation.com Popular with Banks
Wells Fargo Eyes Zumigo for Security
Pipeliner CRM Appoints New COO
Latest & Greatest
Supervalu Suffers a Data Breach
 
Facebook Offers Cross-Device Analytics
 
Online Sites vs. Retailing in India
 
App Directly Links Brands, Consumers
 
Amazon's Mobile Payment System
 
Health Agencies Use Dynamics CRM
 
Get Up! Experts Say Move It or Lose It
Sitting deemed a dangerous activity.
Average Rating:
Call Center Training: Tips for Success
Hire right, role play, and keep it real.
Average Rating:
Foursquare: All Customer Experience
App's new focus is on recommendations.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Researchers Find Malicious Android Apps Can Hack Gmail
A new study shows that a weakness in the Android mobile operating system can be used to steal sensitive, personal info from unwitting users. Gmail proved to be the easiest app to attack; Amazon, the hardest.
 
UPS Stores in 24 States Hit by Data Breach
Big Brown has been breached. UPS said that about 105,000 customer transactions at 51 of its UPS Store locations in 24 states could have been compromised between January and August.
 
Cost of Target Data Breach: $148 Million Plus Loss of Trust
The now infamous Target data breach is still costing the company -- and its shareholders -- plenty. In fact, the retailing giant forecast the December 2013 incident cost shareholders $148 million.
 

Enterprise Hardware Spotlight
Acer's New Desktop Box Rides the Chrome OS Wave
Filling out its Chrome OS line, Acer is following the introduction of a larger Chromebook line earlier this month with a new tiny $180 desktop Chromebox and also a smaller Chromebook.
 
Feds OK $2.3 Billion IBM-Lenovo x86 Server Deal
IBM and Lenovo are celebrating U.S. approval of their x86-based server deal, having cleared some major security hurdles. The deal makes Lenovo a major player for enterprise data centers.
 
Three New Lenovo PCs Aimed at Business Users
Businesses everywhere want computing solutions that do more for less money, and Lenovo has unveiled three new desktop PCs that offer solid computing at a budget-minded price.
 

Mobile Technology Spotlight
Screen Shortage Briefly Puts Brakes on iPhone 6
RAM? Check. Antenna switch? Check. Screen? Oops. Parts suppliers for Apple have found themselves facing a shortage of screens for the new iPhone 6 as next month's release date for the new smartphone looms.
 
Google Glass Adds Voice Access to Phone Contacts
The latest update to Google Glass will let users access their top 20 phone contacts with voice commands alone. A user can then choose a phone call, Google hangouts, e-mail or text messaging.
 
Samsung, B&N Target Amazon with Nook Tablet
They've seen the enemy and it is Amazon. So Samsung and Barnes & Noble are teaming up to combat their common foe with a 7-inch tablet that blends Samsung’s tech, Nook’s content and e-reader platform.
 

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