Newsletters
Customer Relationship Management News NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home CRM Systems Customer Service Business Intelligence Sales & Marketing More Topics...
Neustar, Inc.
Protect your website & network
using real-time information & analysis

www.neustar.biz
CRM Systems
24/7/365 Network Uptime!
Average Rating:
Rate this article:  
Salesforce Wear Targets Enterprise Computing
Salesforce Wear Targets Enterprise Computing

By Jennifer LeClaire
June 10, 2014 1:40PM

Bookmark and Share
The announcement of Salesforce Wear shows that Salesforce.com CEO Marc Benioff is working to build Force.com as a platform that can accommodate a wide array of enterprise solutions, not just CRM apps. Salesforce Wear is a good step forward because it addresses the fragmentation in the mobile device market, said analyst Brad Shimmin.
 



Jumping on the wearables bandwagon, Salesforce.com has launched Salesforce Wear. The CRM company is billing it as the first initiative for wearable computing in the enterprise.

The company also rolled out the Salesforce Wear Developer Pack, which works to help developers connect companies with their customers via apps for wearables. Salesforce is getting a warm reception as ARM, Fitbit, Pebble, Philips, Samsung and others have signed on to the Salesforce Wear initiative with a mind to accelerate adoption of wearables in the enterprise.

Salesforce Wear is building in support for devices that can be worn on the face, wrist and body for a variety of use cases, including: Android Wear, ARM, Fitbit, Google Glass, Myo from Thalmic, Nymi from Bionym, OMsignal, Pebble, Philips and Samsung Gear 2.

“Wearables are the next phase of the mobile revolution," said Daniel Debow, senior vice president of emerging technologies at Salesforce.com. "With Salesforce Wear, companies can now capture the massive opportunity these devices offer to connect with customers in new ways."

A Wearable Push

Debow is not just blowing smoke. Mobile device makers and analysts alike agree that the wearables explosion is creating opportunities for businesses to connect with customers, partners and employees in new ways. According to an IHS report, about 50 million wearable units will be sold in 2014 -- and more than 180 million are predicted to sell in 2018.

"Salesforce Wear will create new mobile solutions that leverage the technology of Samsung Gear devices to help business customers adopt wearables in a meaningful way,” said Nick Rea, Director of Technical Solutions in Samsung Mobile’s Business Innovations Group. And Jeroen Tas, CEO of Philips Healthcare Information Services & Solutions, said he sees “great promise” for the company’s cloud-connected wearable device technologies in the healthcare industry. Market research firm Forrester is also on board.

"Wearable devices represent the next phase of this mobile revolution. Perpetually connected wearables will enable workers, partners, and customers to experience new levels of immediacy, simplicity, and context in their mobile computing experiences,” said J.P Gownder in the January 2014 Forrester Research Inc. report, The Enterprise Wearables Journey. “Wearables aren't just a consumer phenomenon; they have the potential to change the way organizations and workers conduct business.”

Evolutionary Moves

We caught up with Brad Shimmin, a principal analyst at Current Analysis, to get his take on the new Salesforce Wear. He told us this move makes it clear that Salesfore CEO Marc Benioff is working to build Force.com as a platform that can accommodate a wide array of enterprise solutions, not just CRM apps. He called Salesforce Wear a good step forward because it addresses an emerging difficulty in the market. (continued...)

1  |  2  |  Next Page >

 

Tell Us What You Think
Comment:

Name:



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 CRM Systems
1.   Microsoft Takes CRM to Gov't Cloud
2.   Salesforce1 Adds Mobile Features
3.   Salesforce Partners with Philips
4.   Salesforce1 for Retail for Digital Age
5.   Oracle Buys Micros Systems for $5.3B


advertisement
Microsoft Takes CRM to Gov't Cloud
With Dynamics CRM in early 2015.
Average Rating:
Salesforce1 Adds Mobile Features
To access, analyze, act on biz data.
Average Rating:
Salesforce Partners with Philips
On cloud-based healthcare platform.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
34 European Banks Hit by Android-Skirting Malware
Criminals have been finding gaping holes in Android-based two-factor authentication systems that banks around the world are using. The result: 34 banks in four European countries have been hit.
 
New Web Tracking Technologies Defeat Privacy Protections
Recently developed Web tracking tools are able to circumvent even the best privacy defenses, according to a new study by researchers at Princeton and the University of Leuven in Belgium.
 
Juniper DDoS Solution Aims at High-IQ Networks
In the face of more complex attacks, Juniper Networks is boosting its DDoS Secure solution to help companies mitigate the threats with more effective security intelligence throughout the network fabric.
 

Enterprise Hardware Spotlight
Contrary to Report, Lenovo's Staying in Small Windows Tablets
Device maker Lenovo has clarified a report that indicated it is getting out of the small Windows tablet business -- as in the ThinkPad 8 and the 8-inch Miix 2. But the firm said it is not exiting that market.
 
Seagate Unveils Networked Drives for Small Businesses
Seagate is out with five new networked attached storage products aimed at small businesses. The drives are for companies with up to 50 workers, and range in capacity from two to 20 terabytes.
 
Another Day, Another Internet of Things Consortium Is Born
In the emerging Internet of Things, zillions of devices will be talking to each other. Samsung, Intel and Dell just formed a consortium to ensure each thing can understand what others are saying.
 

Mobile Technology Spotlight
Apple Patent for Smart Watch Comes to Light
Does a new smart watch patent issued to Apple provide a preview of the expected wearable from the tech giant? Some Apple-watchers are parsing the patent for signs of the coming product.
 
Will iPhone 6 Cannibalize Apple's Tablet Sales?
Could Apple’s iPhone 6 -- it’s so-called super-size phone due to hit store shelves this fall -- come back to haunt the smartphone maker? Some observers say yes; others say preposterous.
 
Axed Nokia X Phones Suffered from Lack of Identity
So long, Nokia X, we hardly knew you. The Nokia X phones Microsoft discontinued blend two rival operating systems, but leave out the best of each. As a result, the devices didn't become a runaway hit.
 

Navigation
CRM Daily
Home/Top News | CRM Systems | Customer Service | Business Intelligence | Sales & Marketing | Contact Centers | Customer Data | CRM Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.