A new study commissioned by Microsoft found that nearly half of organizations are beyond the pilot phase for cloud adoption. The study also found that a third now have a formal cloud computing plan. The Ava 500 video collaboration robot has arrived. iRobot Corp. is making its latest innovation available in the U.S., Canada and a few European markets via certified Cisco resellers. IntelliResponse recently launched its virtual agent system on the Salesforce1 AppExchange. It integrates with the Salesforce Service Cloud and helps contact center reps find answers fast. What do you get when you integrate ShoreTel with Salesforce.com? More unified communications and the ability to align calling data with data already in your CRM system, for better business intelligence. For the average taxpayer, the phone help waits are long and often futile: 39% of those who called the IRS last year simply hung up before their calls were answered, according to a scathing recent report.
How To Beat the Heartbleed Bug Heartbleed headlines continue as IT admins scramble for answers no one has. Early reports of stolen personal data, including 900 social insurance numbers in Canada, are starting to trickle in.
After Heartbleed, OpenSSL Calls for More Support The president of the OpenSSL Foundation says more support is needed from companies and governments that use its software so that it can better spot and fix flawed pieces of code such as Heartbleed.
Continued Drop in Global PC Shipments Slows Worldwide shipments of PCs fell during the first three months of the year, but the global slump in PC demand may be easing, with a considerable slowdown from last year's drops.
Amazon 3D Smartphone Pics Leaked E-commerce giant Amazon is reportedly set to launch a smartphone after years of development. Photos of the phone, which may feature a unique 3D interface, were leaked by tech pub BGR.
Zebra Tech Buys Motorola Enterprise for $3.45B Weeks after Lenovo bought Motorola Mobility’s assets from Google for $2.91 billion, Zebra Technologies is throwing down $3.45 billion for Motorola’s Enterprise business in an all-cash deal.
CTIA Caves, Volunteers Kill Switch Plan After bucking against the concept of a smartphone kill switch, the CTIA just announced the “Smartphone Anti-Theft Voluntary Commitment” to thwart smartphone thefts in the U.S.