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Infor Buys Cloud CRM App Saleslogix
Infor Buys Cloud CRM App Saleslogix

Aiming to boost its CRM offerings, business application software and cloud services provider Infor has inked a deal to acquire Saleslogix’ cloud-based CRM application from Swiftpage.

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  Infor Buys Cloud CRM App Saleslogix
Health and Service Agencies Turn to Dynamics CRM Health Agencies Use Dynamics CRM

To improve service and efficiency.

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Next-Gen Salesforce Desk.com Adds Video Customer Support Desk.com: Video Customer Support

Aiming for a better self-service option.

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Video Personalizing Online Customer Service Video Enhances Customer Service

Smiling faces soothe, dazzle customers.

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Wireless Carriers in Trouble over Throttling Accusations Carriers Face Throttling Accusations

Group says FCC rules being violated.

  FULL STORY

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Yelp CEO Reviews His Own Business
Small Biz: Calif. Gets F in Friendliness
Oracle To Buy TOA Technologies
Chief Customer Officers' Clout Grows
FTC Wants Fix for Mobile Cramming
Watson's First Consumer-Facing Gig
Social Media Haters Speak Up
Comcast Customer Service Fiasco
'May I Help You?' Asks Jibo the Robot
Why You Need To Hire a CCO
Chief Customer Officers Boost Profits
T-Mobile Accused of Bogus Fees
Salesforce1 for Retail for Digital Age
Oracle Buys LiveLOOK Co-Browser
Domino's Debuts Mobile Order Helper
LogMeIn Pushes Live Chat into Mobile
Salesforce Desk.com Aims at Zendesk
Twitter Tops Web as Most 'Trustworthy'
The Future of Shopping Technology
China Bans Win 8 on Government PCs
Six Challenges Every CCO Faces
Google Expands Same-Day Delivery
Is Snapchat Messaging Right for Biz?
 
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Glass Adds Voice Access to Contacts
New features for Google Explorers.
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Health Agencies Use Dynamics CRM
To improve service and efficiency.
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Desk.com: Video Customer Support
Aiming for a better self-service option.
Average Rating:
Video Enhances Customer Service
Smiling faces soothe, dazzle customers.
Average Rating:
Yelp CEO Reviews His Own Business
Unlikely venture celebrates success.
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Chief Customer Officers' Clout Grows
Especially in the tech sector.
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Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Researchers Find Malicious Android Apps Can Hack Gmail
A new study shows that a weakness in the Android mobile operating system can be used to steal sensitive, personal info from unwitting users. Gmail proved to be the easiest app to attack; Amazon, the hardest.
 
UPS Stores in 24 States Hit by Data Breach
Big Brown has been breached. UPS said that about 105,000 customer transactions at 51 of its UPS Store locations in 24 states could have been compromised between January and August.
 
Cost of Target Data Breach: $148 Million Plus Loss of Trust
The now infamous Target data breach is still costing the company -- and its shareholders -- plenty. In fact, the retailing giant forecast the December 2013 incident cost shareholders $148 million.
 

Enterprise Hardware Spotlight
Acer's New Desktop Box Rides the Chrome OS Wave
Filling out its Chrome OS line, Acer is following the introduction of a larger Chromebook line earlier this month with a new tiny $180 desktop Chromebox and also a smaller Chromebook.
 
Feds OK $2.3 Billion IBM-Lenovo x86 Server Deal
IBM and Lenovo are celebrating U.S. approval of their x86-based server deal, having cleared some major security hurdles. The deal makes Lenovo a major player for enterprise data centers.
 
Three New Lenovo PCs Aimed at Business Users
With businesses wanting computing solutions that do more for less money, Lenovo has unveiled three new desktop PCs that it says offer solid computing at a budget-minded price.
 

Mobile Technology Spotlight
Screen Shortage Briefly Puts Brakes on iPhone 6
RAM? Check. Antenna switch? Check. Screen? Oops. Parts suppliers for Apple have found themselves facing a shortage of screens for the new iPhone 6 as next month's release date for the new smartphone looms.
 
Bounty Offered to Coders for Oculus Rift Bugs
Coders who find bugs in software for the Oculus Rift VR immersive headset could receive a reward of at least $500 under Facebook's White Hat bounty program. Facebook acquired Oculus in March.
 
Google Glass Adds Voice Access to Phone Contacts
The latest update to Google Glass will let users access their top 20 phone contacts with voice commands alone. A user can then choose a phone call, Google hangouts, e-mail or text messaging.
 

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