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Why You Need To Hire a CCO
Why You Need To Hire a CCO

Wondering how chief customer officers are really impacting the bottom lines of their companies? The CCO Council says the bottom line CCOs focused on the customer are proving their worth.

  FULL STORY




  Why You Need To Hire a CCO
CCOs Making Positive Impact on Financial Success Chief Customer Officers Boost Profits

CCO Council reporting the benefits.

  FULL STORY
Did T-Mobile 'Cram' Customers? FTC Wants To Know T-Mobile Accused of Bogus Fees

FTC has filed a lawsuit for overcharges.

  FULL STORY
Salesforce1 for Retail Targets Digital Age Salesforce1 for Retail for Digital Age

To build relationships with customers.

  FULL STORY
Oracle Buys LiveLOOK for Customer Service Co-Browser Oracle Buys LiveLOOK Co-Browser

Aiming to improve customer service.

  FULL STORY

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Domino's Debuts Mobile Order Helper
LogMeIn Pushes Live Chat into Mobile
Salesforce Desk.com Aims at Zendesk
Twitter Tops Web as Most 'Trustworthy'
The Future of Shopping Technology
China Bans Win 8 on Government PCs
Six Challenges Every CCO Faces
Amazon Introduces Twitter Service
Google Expands Same-Day Delivery
Is Snapchat Messaging Right for Biz?
CEOs Must Be Customer Evangelists
Salesforce Developing App SOS Button
Customers Need Marketing's Attention
Loop Puts Credit, Debit Cards on a Fob
HTC Boosting Customer Experience
'Augmented Reality' for Faster Buying
Hotels Hacked, Customer Data Stolen
Customer Care Needs To Be Job #1
UPS, FedEx Failed Many for Christmas
Yahoo's Mayer Sorry for Mail Outage
Voice of the Customer Key to Success
Chief Customer Officer Role Evolving
Sprint Dead Last in Consumer Survey
 
More on this topic...
Comcast Customer Service Fiasco
Lessons to be learned for all companies.
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T-Mobile Accused of Bogus Fees
FTC has filed a lawsuit for overcharges.
Average Rating:
Why You Need To Hire a CCO
One reason: to increase the bottom line.
Average Rating:
Chief Customer Officers Boost Profits
CCO Council reporting the benefits.
Average Rating:
Salesforce1 for Retail for Digital Age
To build relationships with customers.
Average Rating:

Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
34 European Banks Hit by Android-Skirting Malware
Criminals have been finding gaping holes in Android-based two-factor authentication systems that banks around the world are using. The result: 34 banks in four European countries have been hit.
 
New Web Tracking Technologies Defeat Privacy Protections
Recently developed Web tracking tools are able to circumvent even the best privacy defenses, according to a new study by researchers at Princeton and the University of Leuven in Belgium.
 
Juniper DDoS Solution Aims at High-IQ Networks
In the face of more complex attacks, Juniper Networks is boosting its DDoS Secure solution to help companies mitigate the threats with more effective security intelligence throughout the network fabric.
 

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