Newsletters
Customer Relationship Management News NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home CRM Systems Customer Service Contact Centers Business Intelligence More Topics...
APC Free White Paper
Optimize your network investment &
Enter to win a Samsung Galaxy Note

www.apc.com
Contact Centers
Next Generation Data Center Is Here!
Average Rating:
Rate this article:  
New Social Collaboration Tools Added to Microsoft Office 365
New Social Collaboration Tools Added to Microsoft Office 365

By Barry Levine
March 3, 2014 2:07PM

Bookmark and Share
Microsoft's Jared Spataro wrote in a corporate blog that "creating a group anywhere in Office 365 will automatically provision a corresponding inbox, social feed, calendar, and document library that group members can use to get the job done." The Yammer feed and inbox for that group will allow users to participate through the feed or e-mail.
 



Microsoft announced Monday that it was adding new social collaboration tools to its Office 365 suite. The tools are designed, the company said, to allow people to "work like a network."

In a posting on the company's Office Blogs, Corporate Vice President Jeff Teper described what he called the Office Graph. It's an enterprise version of the Social Graph that Facebook and others cite as the network of interests and connections between friends and relatives.

The Office Graph, he said, is "the power of social, cloud, big data, and machine learning coming together" to create "many new personalized and contextual experiences for people using Office 365." Teper has told news media that the Office Graph is the combination of big data analysis with social networking to improve collaboration, by such techniques as analyzing frequent recipients of communication and intelligently setting up groups.

'Game-Changing'

One of the first applications to leverage the Office Graph is code-named Oslo. In addition to serving as Office 365's search engine, it provides an interface that contains personalized insights gleaned from meetings, people, conversations, documents and other data about what that person is doing in Microsoft's key applications -- Exchange, Outlook, SharePoint, Office, Lync, and Yammer. Pricing for Oslo, if any, is not yet determined, and it is expected to be released in the second half of this year.

By helping users navigate, discover and search people and information across an organization, Oslo is intended to help get work done. For instance, content that Oslo considers the most important to you will be surfaced and marked as to whether it has been presented to, shared with, modified by, trending around, liked by, or viewed by you.

Teper described Oslo as "something game-changing -- building digital memory across applications to create a highly personalized experience that helps people get more done."

Yammerizing 365

Microsoft is also more extensively Yammerizing its Office 365 environment. Yammer, for which a simplified login from Office 365 was released last month, can now be entered directly after login without having to re-authenticate. In the summer, an Office 365 navigation bar will be displayed in Yammer for 365 users, to help with unified navigation.

Additionally, Yammer's small-groups capability will be offered across all of Office 365's applications.

In another posting on the official Office Blogs, Microsoft General Manager of Enterprise Social Jared Spataro wrote that "creating a group anywhere in Office 365 will automatically provision a corresponding inbox, social feed, calendar, and document library that group members can use to get the job done." The Yammer feed and inbox for that group will show the same conversation so that users can choose to participate through the feed or e-mail.

Yammer conversations are also being added to documents in SharePoint Online and OneDrive for Business, and the company said that video communication apps Lync and Skype will be added at some point to Yammer to enable those kinds of interactions.
 

Tell Us What You Think
Comment:

Name:



APC has an established a reputation for solid products that virtually pay for themselves upon installation. Who has time to spend worrying about system downtime? APC makes it easy for you to focus on business growth instead of business downtime with reliable data center systems and IT solutions. Learn more here.


 Contact Centers
1.   Call Center Training: Tips for Success
2.   Avaya Pressing Hard on Cloud-Based UC
3.   Comcast Customer Service Fiasco
4.   Google CEO Questions 40-Hour Week
5.   Why You Need To Hire a CCO


advertisement
Call Center Training: Tips for Success
Hire right, role play, and keep it real.
Average Rating:
Avaya Pressing Hard on Cloud-Based UC
Provides easier, faster provisioning.
Average Rating:
Comcast Customer Service Fiasco
Lessons to be learned for all companies.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Navigation
CRM Daily
Home/Top News | CRM Systems | Customer Service | Contact Centers | Business Intelligence | Sales & Marketing | Customer Data | CRM Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.