Newsletters
Customer Relationship Management News NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home CRM Systems Customer Service Business Intelligence Sales & Marketing More Topics...
Communications
24/7/365 Network Uptime!
Average Rating:
Rate this article:  
iRobot Automates Remote Collaboration with Ava 500
iRobot Automates Remote Collaboration with Ava 500

By Jennifer LeClaire
March 17, 2014 1:34PM

Bookmark and Share
Using iRobot's Ava 500 in a manufacturing setting, a remote user could walk to different parts of the floor just as if he was physically there. iRobot's Ava 500 could also find a home in call centers. Remote trainers could lead corporate workshops without traveling to headquarters, leaving more room in the corporation’s training budget for future sessions.
 



The Ava 500 video collaboration robot has arrived. iRobot Corp, known for its robotic technology-based solutions, is making its latest innovation available in the U.S., Canada and a few European markets via certified Cisco resellers.

Ava 500 is promising to take enterprise telepresence to the next level. The company used words like “better than being there” telepresence benefits for remote users combined with a physical presence through freedom of movement. The robot is self-driven and lets you use video to see and be seen during collaborative meetings.

iRobot inked a joint marketing agreement and alliance with Cisco last June. Since then, the company has wrapped up a beta program and field trials at Fortune 500 company sites. The end result, according to iRobot, is visible: globally dispersed teams can collaborate without traveling.

True Remote Collaboration

“For truly amazing things to happen, video needs to be available everywhere -- on every pane of glass, in every meeting space, and in all the spaces in between,” said Rowan Trollope, senior vice president and general manager of Cisco’s Collaboration Technology Group. “The combination of Cisco TelePresence, Cisco wireless networking and iRobot autonomous mobility will help customers collaborate in new ways. This solution demonstrates a level of innovation that we believe is going to be critical to the next wave of growth in the collaboration industry.”

Tall words, indeed. But the Ava 500 is breaking ground with its hardware and software solution that brings together iRobot’s autonomous mobile robotics platform with Cisco’s telepresence solutions. Consider the fact that Ava 500 makes it possible for a telecommuter to perform work just as if he was sitting in a traditional office with the rest of the team. The idea is to create a conversational workplace, even when the workers are all over the world. Bayer AG, for one, is bullish on the platform.

Michael Graefenstedt, vice president BU Polyurethanes and Head of Commercial Business Development EMEA/LA at Bayer, said technologies like Ava 500 offer several advantages to large companies with facilities around the globe. Cost savings and productivity are just a couple of them.

“From my office in Germany, I was able to use Ava 500 to manage and collaborate with U.S. colleagues in a way that would have necessitated expensive travel otherwise,” Graefenstedt said. “Having experienced a physical presence in the meeting and the advantage of ‘walking around’ with colleagues at their offices, I believe this technology holds great promise for how business will be conducted on a global scale moving forward.”

Broad Industry Application

iRobot is convinced its solution has broad application across industries, including manufacturing, data centers, laboratories and clean rooms, call centers, and corporate training rooms.

For example, using Ava 500 in a manufacturing setting, a remote user could walk to different parts of the floor just as if he was physically there. A remote plant manager could see any problems, offer solutions and avoid issues. On the data center front, a remote technician could move around the site to perform inspections. If he finds a problem, he could give access to a manager without stepping foot onsite.

Ava 500 could also find a home in call centers, making it possible to generate more personal connections between trainers and call center employees. Remote trainers could lead corporate workshops without traveling to headquarters, leaving more room in the corporation’s training budget for future sessions.
 

Tell Us What You Think
Comment:

Name:



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 Communications
1.   Verizon Boosts FiOS Upload Speeds
2.   Bell Labs Pushes Copper to 10 Gbps
3.   Silent Circle Offers Roam-Free Plan
4.   U.K. Wants Data Retention Law
5.   T-Mobile Accused of Bogus Fees


advertisement
Verizon Boosts FiOS Upload Speeds
All the better to share videos, photos.
Average Rating:
U.K. Wants Data Retention Law
After citizens right-to-privacy verdict.
Average Rating:
Silent Circle Offers Roam-Free Plan
Takes on Skype, Viber, Google Voice.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
34 European Banks Hit by Android-Skirting Malware
Criminals have been finding gaping holes in Android-based two-factor authentication systems that banks around the world are using. The result: 34 banks in four European countries have been hit.
 
New Web Tracking Technologies Defeat Privacy Protections
Recently developed Web tracking tools are able to circumvent even the best privacy defenses, according to a new study by researchers at Princeton and the University of Leuven in Belgium.
 
Juniper DDoS Solution Aims at High-IQ Networks
In the face of more complex attacks, Juniper Networks is boosting its DDoS Secure solution to help companies mitigate the threats with more effective security intelligence throughout the network fabric.
 

Enterprise Hardware Spotlight
Contrary to Report, Lenovo's Staying in Small Windows Tablets
Device maker Lenovo has clarified a report that indicated it is getting out of the small Windows tablet business -- as in the ThinkPad 8 and the 8-inch Miix 2. But the firm said it is not exiting that market.
 
Seagate Unveils Networked Drives for Small Businesses
Seagate is out with five new networked attached storage products aimed at small businesses. The drives are for companies with up to 50 workers, and range in capacity from two to 20 terabytes.
 
Another Day, Another Internet of Things Consortium Is Born
In the emerging Internet of Things, zillions of devices will be talking to each other. Samsung, Intel and Dell just formed a consortium to ensure each thing can understand what others are saying.
 

Navigation
CRM Daily
Home/Top News | CRM Systems | Customer Service | Business Intelligence | Sales & Marketing | Contact Centers | Customer Data | CRM Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.